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When you are so close to having FTTH turned on when can you order?

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  • 16-06-2017 4:34pm
    #1
    Registered Users Posts: 493 ✭✭


    First Half of 2017 is ending in about 6 weeks   :)
    See attached.  aside from chatting to the guys doing works on the road whats the best line of site on when I can actually order ?


Comments

  • Moderators, Science, Health & Environment Moderators Posts: 16,895 Mod ✭✭✭✭Gonzo


    your order will work once your section of road is live. Not all of an exchange goes live all at once. Ask/pm an Eir Rep and they will tell you more!


  • Registered Users Posts: 322 ✭✭Chieftain


    irelandjoe wrote: »
    First Half of 2017 is ending in about 6 weeks   :)
    See attached.  aside from chatting to the guys doing works on the road whats the best line of site on when I can actually order ?
    Mine FTTH is due to go live on July 5th, and I have pre-ordered it.   Although having said that the pre-ordering is a bit pointless, because they wont arrange the installation until its gone live.  When I ordered it first I arranged the installation for the 6th of July, but then someone else from eir told me that wasn't right and they wouldn't give me a date until the service was live


  • Closed Accounts Posts: 1,508 ✭✭✭eir: Adam


    irelandjoe wrote: »
    First Half of 2017 is ending in about 6 weeks   :)
    See attached.  aside from chatting to the guys doing works on the road whats the best line of site on when I can actually order ?
    Hi irelandjoe,

    Thanks for getting in touch. Are you currently a customer with us for any services? If so, can you PM me your account number and eircode please? If you're not currently a customer with us, can you send me your full home address and eircode in a PM please?

    Thanks,
    Adam


  • Registered Users Posts: 493 ✭✭irelandjoe


    eir: Adam wrote: »
    irelandjoe wrote: »
    First Half of 2017 is ending in about 6 weeks   :)
    See attached.  aside from chatting to the guys doing works on the road whats the best line of site on when I can actually order ?
    Hi irelandjoe,

    Thanks for getting in touch. Are you currently a customer with us for any services? If so, can you PM me your account number and eircode please? If you're not currently a customer with us, can you send me your full home address and eircode in a PM please?

    Thanks,
    Adam
    Sent a PM to Anna but can send details to you also.

    Sent them


  • Closed Accounts Posts: 1,508 ✭✭✭eir: Adam


    irelandjoe wrote: »
    eir: Adam wrote: »
    irelandjoe wrote: »
    First Half of 2017 is ending in about 6 weeks   :)
    See attached.  aside from chatting to the guys doing works on the road whats the best line of site on when I can actually order ?
    Hi irelandjoe,

    Thanks for getting in touch. Are you currently a customer with us for any services? If so, can you PM me your account number and eircode please? If you're not currently a customer with us, can you send me your full home address and eircode in a PM please?

    Thanks,
    Adam
    Sent a PM to Anna but can send details to you also.

    Sent them
    Thanks for that irelandjoe.

    I'll be back in touch through a PM with an update.

    Adam


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