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Cannot register with MyEir

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  • 21-06-2017 2:04pm
    #1
    Boggy Turf
    Closed Accounts Posts: 427 ✭✭


    Hi,

    I recently got Eir Fibre but I cannot register with My Eir. It does not recognise my account number and phone number even though I checked that both are correct. I rang Eir Support but got the runaround. Is there an easier way?


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    #2
    eir: Adam
    Closed Accounts Posts: 1,508 ✭✭✭eir: Adam


    Boggy Turf wrote: »
    Hi,

    I recently got Eir Fibre but I cannot register with My Eir. It does not recognise my account number and phone number even though I checked that both are correct. I rang Eir Support but got the runaround. Is there an easier way?
    Hi Boggy Turf,

    Thanks for getting in touch. Can you send me your account number, full name and email address in a PM please?

    - Adam


  • Options
    #3
    Boggy Turf
    Closed Accounts Posts: 427 ✭✭Boggy Turf


    Boggy Turf wrote: »
    Hi,

    I recently got Eir Fibre but I cannot register with My Eir. It does not recognise my account number and phone number even though I checked that both are correct. I rang Eir Support but got the runaround. Is there an easier way?
    Thanks Adam for fixing my problem so quickly!


  • Options
    #4
    eir: Anna
    Closed Accounts Posts: 807 ✭✭✭eir: Anna


    Hi Boggy Turf, 

    I will pass this feedback onto Adam for you.:D

    Please feel free to get back in touch if you have any further queries.

    Thanks, 
    Anna. 


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