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Pointless customer care

aphilbin · 2017-06-23 22:20:41

Any chance of customer care actually answering the phone besides listening to that frigging automated voice for 20 mins.

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23-06-2017 11:20pm

#1

aphilbin

Registered Users Posts: 1 ✭

Join Date: June 2017

Posts: 0

Any chance of customer care actually answering the phone besides listening to that frigging automated voice for 20 mins.

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#2 24-06-2017 10:14am
Bank of Ireland: Nicola

Closed Accounts Posts: 735 ✭✭✭

Join Date: February 2014

Posts: 707

aphilbin wrote: »

Any chance of customer care actually answering the phone besides listening to that frigging automated voice for 20 mins.

Hi aphilbin, thanks for getting in touch and welcome to Boards.ie

Sorry to hear you were holding when you called, I hope you got to speak to an adviser and I'll certainly pass on your feedback. Please let me know if there's anything that I can help you with here.

Thanks
Nicola

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