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Jump in bundle price

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  • 29-06-2017 1:30am
    #1
    boekind
    Registered Users Posts: 21 ✭


    Hi

    I was on a plan which gave me eir fibre for €45.00 and eir Talk Off-Peak Mobile 60 for €12.00, on top of this I was getting a €10 discount giving a total of €47.00.
    I knew that the €10 discount was finishing up last month so I was expecting €57.00 but the bill was actually €87.00 this month.
    Looking at the myeir account it appears that the eir Talk Off-Peak Mobile 60 part of the bundle is now suddenly €42.00.
    Can you please explain this price increase? I would also like to know if I'm currently under contract ? how do I go about getting this info?


    Regards
    J


Comments

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    #2
    eir: Anna
    Closed Accounts Posts: 807 ✭✭✭eir: Anna


    Hi boekind,


    Thanks for getting in touch.


    Can you please PM me your account number and full name and I will look into this for you?


    Thanks,
    Anna


  • Options
    #3
    boekind
    Registered Users Posts: 21 ✭boekind


    eir: Anna wrote: »
    Hi boekind,


    Thanks for getting in touch.


    Can you please PM me your account number and full name and I will look into this for you?


    Thanks,
    Anna
    Its okay I got the issue sorted elsewhere, it was just a billing error 


  • Options
    #4
    eir: Anna
    Closed Accounts Posts: 807 ✭✭✭eir: Anna


    No problem at all.

    I'm glad to hear it has been sorted :D

    Please feel free to get back in touch if you require any further assistance.

    Thanks,
    Anna


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