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No BB and no sign of it being fixed

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  • 11-07-2017 12:09pm
    #1
    mel123
    Registered Users Posts: 2,209 ✭✭✭


    I have an issue with my BB, it must be 6 weeks now without it if not more, and it doesnt look like anyone is getting it sorted for me any time soon. The service is shocking and the customer service is even worse. Can someone tell me exactly what is going on once and for all or I am moving provider with immediate effect. 


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    #2
    eir: Anna
    Closed Accounts Posts: 807 ✭✭✭eir: Anna


    mel123 wrote: »
    I have an issue with my BB, it must be 6 weeks now without it if not more, and it doesnt look like anyone is getting it sorted for me any time soon. The service is shocking and the customer service is even worse. Can someone tell me exactly what is going on once and for all or I am moving provider with immediate effect. 
    Hi mel123, 

    Thanks for getting in touch. 

    I'm very sorry to hear that you have been without service for this long. 

    Would you like to PM me your account details and I'll look into this for you?

    Thanks 

    Anna 


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