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Odd issue with Skype

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  • 16-07-2017 8:08pm
    #1
    mrtom
    Registered Users Posts: 679 ✭✭✭


    So I can skype a neighbour locally and can get incoming calls ,no issue however when I skype a friend in Dubai, she cannot hear me though I can hear her. . She says her Skype works fine with all her contacts. I have reinstalled the app with the latest version. Eco test indicates all well on my device. Has anyone come across this odd issue ?


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    #2
    Johnboy1951
    Registered Users Posts: 14,009 ✭✭✭✭Johnboy1951


    mrtom wrote: »
    So I can skype a neighbour locally and can get incoming calls ,no issue however when I skype a friend in Dubai, she cannot hear me though I can hear her. . She says her Skype works fine with all her contacts. I have reinstalled the app with the latest version. Eco test indicates all well on my device. Has anyone come across this odd issue ?

    More recent Skype version does not play well with previous versions ...... does she have the more recent version?

    Ye could try
    https://www.lifewire.com/using-skype-in-browser-4000450


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    #3
    mrtom
    Registered Users Posts: 679 ✭✭✭mrtom


    Johnboy1951 wrote: »
    More recent Skype version does not play well with previous versions ...... does she have the more recent version?

    Ye could try
    https://www.lifewire.com/using-skype-in-browser-4000450

    Thanks, I'l persue that.


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    #4
    mrtom
    Registered Users Posts: 679 ✭✭✭mrtom


    Well after much research and head scratching I found the cause of this issue, a State actor :
    https://support.skype.com/en/faq/FA391/is-skype-blocked-in-the-united-arab-emirates-uae

    Case closed !


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    #5
    Johnboy1951
    Registered Users Posts: 14,009 ✭✭✭✭Johnboy1951


    mrtom wrote: »
    Well after much research and head scratching I found the cause of this issue, a State actor :
    https://support.skype.com/en/faq/FA391/is-skype-blocked-in-the-united-arab-emirates-uae

    Case closed !

    I cannot fathom that.

    She says she can use it with other contacts.

    mrtom wrote: »
    So I can skype a neighbour locally and can get incoming calls ,no issue however when I skype a friend in Dubai, she cannot hear me though I can hear her. . She says her Skype works fine with all her contacts. I have reinstalled the app with the latest version. Eco test indicates all well on my device. Has anyone come across this odd issue ?


  • Options
    #6
    mrtom
    Registered Users Posts: 679 ✭✭✭mrtom


    Johnboy1951 wrote: »
    I cannot fathom that.

    She says she can use it with other contacts.

    Interesting aspect of this issue was after reinstalling Skype and the issue persisted, I deleted all my contacts in Skype, called & added contact name. Then the video call worked ! (That was in the Windows laptop to laptop environment). However she now tells me that neither she or any of her colleagues can get Skype on their mobile devices.


    Multifaceted to say the least :confused:


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