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Clarification on contract dates

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  • 31-07-2017 2:11pm
    #1
    Crunchienut
    Registered Users Posts: 1,281 ✭✭✭


    Hi

    According to "my eir" my contract (bb/landline) expires on 6 August. I also have a 2 year eirmobile contract that expires on 13 September. 

    As I understood it, they were bundled and they are billed as such despite the different contract dates shown. I'm looking at taking up an offer from a competitor so I need to know if I can immediately give a months notice of exiting the bb/landline part of the contract and then just stick with the mobile until 13 September? Or do I have to wait until 13 August and give a months notice to exit all 3 services?

    Thanks


Comments

  • Options
    #2
    eir: Adam
    Closed Accounts Posts: 1,508 ✭✭✭eir: Adam


    Crunchienut wrote: »
    Hi

    According to "my eir" my contract (bb/landline) expires on 6 August. I also have a 2 year eirmobile contract that expires on 13 September. 

    As I understood it, they were bundled and they are billed as such despite the different contract dates shown. I'm looking at taking up an offer from a competitor so I need to know if I can immediately give a months notice of exiting the bb/landline part of the contract and then just stick with the mobile until 13 September? Or do I have to wait until 13 August and give a months notice to exit all 3 services?

    Thanks
    Hi there,

    Thanks for getting in touch. If you PM me your account number and full name I can take a look into this for you.

    - Adam


  • Options
    #3
    Crunchienut
    Registered Users Posts: 1,281 ✭✭✭Crunchienut


    eir: Adam wrote: »
    Crunchienut wrote: »
    Hi

    According to "my eir" my contract (bb/landline) expires on 6 August. I also have a 2 year eirmobile contract that expires on 13 September. 

    As I understood it, they were bundled and they are billed as such despite the different contract dates shown. I'm looking at taking up an offer from a competitor so I need to know if I can immediately give a months notice of exiting the bb/landline part of the contract and then just stick with the mobile until 13 September? Or do I have to wait until 13 August and give a months notice to exit all 3 services?

    Thanks
    Hi there,

    Thanks for getting in touch. If you PM me your account number and full name I can take a look into this for you.

    - Adam
    PM sent Adam thanks


  • Options
    #4
    eir: Adam
    Closed Accounts Posts: 1,508 ✭✭✭eir: Adam


    Crunchienut wrote: »
    eir: Adam wrote: »
    Crunchienut wrote: »
    Hi

    According to "my eir" my contract (bb/landline) expires on 6 August. I also have a 2 year eirmobile contract that expires on 13 September. 

    As I understood it, they were bundled and they are billed as such despite the different contract dates shown. I'm looking at taking up an offer from a competitor so I need to know if I can immediately give a months notice of exiting the bb/landline part of the contract and then just stick with the mobile until 13 September? Or do I have to wait until 13 August and give a months notice to exit all 3 services?

    Thanks
    Hi there,

    Thanks for getting in touch. If you PM me your account number and full name I can take a look into this for you.

    - Adam
    PM sent Adam thanks
    Thanks, I have responded to your DM.

    - Adam


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