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Overcharged for cancellation

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  • 03-08-2017 1:50pm
    #1
    wolfyboy555
    Registered Users Posts: 1,435 ✭✭✭


    Hi I have decided to switch to another provider and will be exiting contract early. The agreed fee was €157  while my final bill is charging me €187. I have already rang customer service and found them extremely unhelpful. Can you look into this for me? Thank you. 


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    #2
    eir: Adam
    Closed Accounts Posts: 1,508 ✭✭✭eir: Adam


    wolfyboy555 wrote: »
    Hi I have decided to switch to another provider and will be exiting contract early. The agreed fee was €157  while my final bill is charging me €187. I have already rang customer service and found them extremely unhelpful. Can you look into this for me? Thank you. 
    Hi there,

    Sorry to hear you're having issues with your latest bill. Can you PM me your account number and full name please?

    - Adam


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