Amazon Prime Video, General Discussion [Ireland]

norabattie

Just finished watching Upload. What a fantastic show. Great concept.

EoinMcLovin

norabattie wrote: »

Just finished watching Upload. What a fantastic show. Great concept.

Good News, it has already been renewed for a second season. Plus thought it was great too
https://tvline.com/2020/05/08/upload-renewed-season-2-amazon-robbie-amell/

Tipsy McSwagger

Slipperydodger wrote: »

Is anybody else unable to activate the Amazon Prime Eir offer for existing customers? Have been trying every now and again the past two months and I just can't find a direct link to sign up to Amazon. Have attempted to contact Eir about it multiple occasions and have never got anywhere..

Did it in a couple of minutes last night. Just signed into myeir-more-prime video and put in my amazon details.

Slipperydodger

Tipsy McSwagger wrote: »

Did it in a couple of minutes last night. Just signed into myeir-more-prime video and put in my amazon details.

It does not show under more for me unfortunately. Only Eir Sport and Real Rewards shows...

TICKLE_ME_ELMO

Slipperydodger wrote: »

It does not show under more for me unfortunately. Only Eir Sport and Real Rewards shows...

Forgive me for asking what may be a stupid question, but is your broadband definitely Eir?

GreenandRed

How does that Eir offer work anyways? Do you get a free Prime account that you can access on a few devices and get some free deliveries or is it just Amazon Prime TV and Movies only accessible on your EirTV through a channel there?

Slipperydodger

TICKLE_ME_ELMO wrote: »

Forgive me for asking what may be a stupid question, but is your broadband definitely Eir?

Yes 100% Eir, can log into myeir account and everything and can see latest bill. The below screenshot is what shows for me.

GreenandRed

Slipperydodger wrote: »

Yes 100% Eir, can log into myeir account and everything and can see latest bill. The below screenshot is what shows for me.

Is that not Eir Sport on Sky broadband?







https://www.eir.ie/primevideo/

Slipperydodger

GreenandRed wrote: »

Is that not Eir Sport on Sky broadband?







https://www.eir.ie/primevideo/

Again that link does not allow me to sign up unfortuantely and I have attempted to sign up but cannot get to the sign up page on it. No i am not with Sky. Please see screenshot. Thanks for replies.

Tipsy McSwagger

Slipperydodger wrote: »

It does not show under more for me unfortunately. Only Eir Sport and Real Rewards shows...

Sorry I’m a new customer and that’s why it was so easy for me.

dulpit

Slipperydodger wrote: »

Again that link does not allow me to sign up unfortuantely and I have attempted to sign up but cannot get to the sign up page on it. No i am not with Sky. Please see screenshot. Thanks for replies.

Business broadband is probably the reason there...

TICKLE_ME_ELMO

GreenandRed wrote: »

How does that Eir offer work anyways? Do you get a free Prime account that you can access on a few devices and get some free deliveries or is it just Amazon Prime TV and Movies only accessible on your EirTV through a channel there?

I'm not 100% sure but I think it's just a Prime Video account. I can watch it on my Samsung TV, JVC TV, laptop and phone.

icdg

It’s just Prime Video, but you can access on any device Prime Video supports, there’s no functionality restrictions of any kind. Effectively you are being “billed” for Prime Video through eir (in fact if you’re an eir broadband only customer, once your 12 month free trial is up that is exactly what will happen).

stesaurus

Back to actual Prime discussion...started 'Upload', it's like a combination of Black Mirror and the Good Place. Really good so far.

Also it seems like Prime is actively discouraging 4k at present. Normally they have a 4K section which is missing lately. I had to search out Upload to find the UHD version.

Full_Circle_81

stesaurus wrote: »

Also it seems like Prime is actively discouraging 4k at present. Normally they have a 4K section which is missing lately. I had to search out Upload to find the UHD version.

A good few other people in this thread have made similar comments about 4k titles on Amazon. It was my understanding that there is only ever one version of a show on the platform, not separate ones with different resolutions.

If you see Upload in any section or simply search for it, it should always play in 4k. It might begin in 1080p, but after a minute or so it should resolve into its full 4k version. That's always how it's worked for me anyway with other UHD titles on Amazon.

If that's not the case, can anyone mention specific examples of shows that play in two different resolutions?

Bowlardo

stesaurus wrote: »

Back to actual Prime discussion...started 'Upload', it's like a combination of Black Mirror and the Good Place. Really good so far.

Also it seems like Prime is actively discouraging 4k at present. Normally they have a 4K section which is missing lately. I had to search out Upload to find the UHD version.

Enjoyed upload. Interesting where the go with the second season

Mickeroo

stesaurus wrote: »

Back to actual Prime discussion...started 'Upload', it's like a combination of Black Mirror and the Good Place. Really good so far.

Also it seems like Prime is actively discouraging 4k at present. Normally they have a 4K section which is missing lately. I had to search out Upload to find the UHD version.

Prime app has always been like that for me. 4k and HD version always two separate listings and i usually have to go digging to find the 4k one.

We're a couple of episodes away from finishing upload at the mo, really enjoying it.

Full_Circle_81

Mickeroo wrote: »

Prime app has always been like that for me. 4k and HD version always two separate listings and i usually have to go digging to find the 4k one.

But like I was saying to @stesaurus, I don't think there are separate versions for different resolutions. I clicked on Upload and it was 1080p for the first 20 seconds or so, then switched to UHD once it buffered correctly.

Grueller Baby

In regards to 4K, there is/was a EU request that content providers limit the amount of bandwidth used during Covid


https://www.google.ie/amp/s/www.bbc.com/news/amp/technology-51968302

ixoy

Full_Circle_81 wrote: »

But like I was saying to @stesaurus, I don't think there are separate versions for different resolutions. I clicked on Upload and it was 1080p for the first 20 seconds or so, then switched to UHD once it buffered correctly.

Same - only ever got the 4k version of a show. Perhaps it depends on the version of the Prime app you're using?

As to the 4k ruling, I've noticed Netflix's quality seems degraded the most, although I only got a 4k TV after the ruling so I'm comparing it against Amazon and Disney+. Far from convinced on that blanket ruling either.

stesaurus

Full_Circle_81 wrote: »

But like I was saying to @stesaurus, I don't think there are separate versions for different resolutions. I clicked on Upload and it was 1080p for the first 20 seconds or so, then switched to UHD once it buffered correctly.

Quite possibly is app related. I use the built in TV app and two versions will always show when UHD is an option.
It doesn't automatically switch to the higher resolution either so it's a pain to go searching.

Full_Circle_81

Grueller Baby wrote: »

In regards to 4K, there is/was a EU request that content providers limit the amount of bandwidth used during Covid


https://www.google.ie/amp/s/www.bbc.com/news/amp/technology-51968302

I could be wrong, but I don't think that actually removes 4k from streaming, I think that the services are now just lowering the bitrate on the resolution, so you are getting a crappier version of 4k, but its still 4k. I just hope that, when all goes back to normal, they don't continue using the worse bitrates (as I'm sure they'll be tempted to do).

stesaurus wrote: »

Quite possibly is app related. I use the built in TV app and two versions will always show when UHD is an option.
It doesn't automatically switch to the higher resolution either so it's a pain to go searching.

I'm also using the built-in app on my TV (2017 LG tv here). Sometimes Amazons "4k category" pops up as a row on the main screen, but I honestly always thought that it didn't matter how or where you clicked on the relevant title, if its available in 4k, it should eventually resolve itself into that resolution after a short period of buffering.

Would you have played up to a minute of the show and then press pause to see if the indication below the progress bar has changed from 1080p to UHD?
I just can't believe Amazon would have two completely different versions of the same title up there just with different resolutions.... :(
Although, this is Amazon who classify different seasons of shows as totally different entities on their service, so maybe its not outside the realm of possibility! :pac:

James74

Yep, I'm the same. TV app and PS4 Pro app have separate listing for 4k for the same show. So for example I get "The Expanse Season 3 (4kUHD)" as a separate listing from The Expanse Season 3. It's a bit of a clusterfuk.

Sleeper12

Full_Circle_81 wrote: »

I could be wrong, but I don't think that actually removes 4k from streaming, I think that the services are now just lowering the bitrate on the resolution, so you are getting a crappier version of 4k, but its still 4k. I just hope that, when all goes back to normal, they don't continue using the worse bitrates (as I'm sure they'll be tempted to do).

I don't know about Prime but Disney Plus doesn't have 4K in Europe due to the EU request. The listing for 4K HDR is gone but when I switch on a smart DNS to US Disney Plus the listing for 4K pops up

Full_Circle_81

Sleeper12 wrote: »

I don't know about Prime but Disney Plus doesn't have 4K in Europe due to the EU request. The listing for 4K HDR is gone but when I switch on a smart DNS to US Disney Plus the listing for 4K pops up

Well I can't tell if Disney+ is actually streaming titles in 4k or not (the app is a bit bare-bones once you hit the play button), but when you click into individual titles it does say 4k next to them. Maybe its a placebo thing, if they tell you you are watching 4k, you feel like you are watching 4k....... :pac:

ixoy

Sleeper12 wrote: »

I don't know about Prime but Disney Plus doesn't have 4K in Europe due to the EU request. The listing for 4K HDR is gone but when I switch on a smart DNS to US Disney Plus the listing for 4K pops up

Yes they do have 4k, but it's just running over reduced bandwidth. So they have it in the same way Netflix and Amazon Prime currently have it. When I watched 'The Baby Yoda Show' it was far sharper than any HD content I've ever watched.

Sleeper12

ixoy wrote:

Yes they do have 4k, but it's just running over reduced bandwidth. So they have it in the same way Netflix and Amazon Prime currently have it. When I watched 'The Baby Yoda Show' it was far sharper than any HD content I've ever watched.

Even in the states they don't show full 4k. I remember when it launched one of the home cinema magazines ran tests and their verdict was definitely not full 4k. They described it as 3K. This was before Christmas & before the reduced bandwidth. I have most of the Marvel movies on 4k disc and there is no comparison between the discs and what disney stream. It's probably true for Netflix and prime too though. Higher than HD but not 4k.

If it sounds like I'm moaning, I'm not. Disney, Netflix and Prime all put out 4K or close enough & HDR for no extra charge when Sky Q still charge for HD & 4K and still after years of promising it, still hasn't delivered HDR. Even Sky's, Now TV charges 3 pounds extra for HD

ixoy

So you believe that, with the streaming services, we've never gotten true 4k HDR++ or whatever? What about YouTube?

I'm curious as I got a 4k TV recently but not bothered with UHD discs so I don't know what I'm missing out other than comparing it to some of the inbuilt demos which are designed to look particularly sharp.

Sleeper12 wrote: »

Disney, Netflix and Prime all put out 4K or close enough & HDR for no extra charge when Sky Q still charge for HD & 4K

Well Netflix do have an extra charge for 4k - you need to go to the top-tier plan.

Sleeper12

ixoy wrote:

So you believe that, with the streaming services, we've never gotten true 4k HDR++ or whatever? What about YouTube?

I don't think they deliver full 4k. Having said that I don't find 4k that remarkable. Well it is at first but after a few days you sort of get used to it. HD upscale on a good 4k TV can be pretty good. The truly amazing thing for me is HDR. This improves the viewing experience for everyone regardless of where you sit.

ixoy wrote:

Well Netflix do have an extra charge for 4k - you need to go to the top-tier plan.

You are right but another way to look at it is you get 4k free if you want 4 screens. On a side note I'm getting Netflix Premium 4k for about 8 euro per month by paying Mexican money on revolut.

Full_Circle_81

Sleeper12 wrote: »

I don't think they deliver full 4k. Having said that I don't find 4k that remarkable. Well it is at first but after a few days you sort of get used to it. HD upscale on a good 4k TV can be pretty good. The truly amazing thing for me is HDR. This improves the viewing experience for everyone regardless of where you sit.

I have to agree with you there on that. At first, I was all about the 4k and very dismissive of HDR. But like you said, even upscaled 1080p can looked quite amazing on a TV and I'd often struggle to notice the difference between a good upscale and proper 4k content. You'd need to be switching back and forth between a HD and UHD version of a movie to really spot the increased detail most of the time. But well employed HDR really is a game-changer. I don't think it works its magic for every single title out there, but the difference between HDR and non-HDR versions can sometimes be quite staggering.
I'm not saying that 4k content isn't an improvement, it may be much more obvious on bigger TVs (mine is 55 inch), but HDR brings a lot more to the table.

For example, I was doing a comparison between my blu-ray of The Princess Bride and a 4k stream of it with Dolby Vision. Yes, the 4k aspect made the blu-ray actually look a little soft, but it was the HDR that made the biggest difference. The stream looked like it had so much more life and depth to the picture, with the blu-ray looking bland or washed out in comparison.
I still think normal blu-rays offer better *quality* picture and sound (less compression), but for the most part, its hard to argue with streaming 4k HDR.

Just to bring it all back to Amazon, I do think that the service offers great value in that they charge a low low price for just the one tier which includes 4k and HDR content, while Netflix charges a premium for that privilege. And maybe its just me, but I think their 1080p content looks far superior to the same supposed quality on Netflix. Many times I was convinced I was watching UHD content on Amazon, but it was actually only 1080p. They must use less compression in their streams compared to Netflix.

Ethereal Cereal

Sleeper12 wrote: »

Even in the states they don't show full 4k. I remember when it launched one of the home cinema magazines ran tests and their verdict was definitely not full 4k. They described it as 3K. This was before Christmas & before the reduced bandwidth. I have most of the Marvel movies on 4k disc and there is no comparison between the discs and what disney stream. It's probably true for Netflix and prime too though. Higher than HD but not 4k.

If it sounds like I'm moaning, I'm not. Disney, Netflix and Prime all put out 4K or close enough & HDR for no extra charge when Sky Q still charge for HD & 4K and still after years of promising it, still hasn't delivered HDR. Even Sky's, Now TV charges 3 pounds extra for HD

Its unbelievable, isnt it? there is an extra charge for HD content and an extra additional charge for 4k. I've ordered a Xiaomi Mi Box, as soon as it arrived Im cancelling my sky subscription and watching everything through this.

cathy427

cathy427 wrote: »

Question for those on UK version - Am on the UK version, address is PM and payment is revolut which also has PM address. However it wont accept the revolut for prime music - does this mean I cant rent stuff shows/movies either?

For anyone that got the prime music working would anyone have any idea what I am doing wrong?

Spon Farmer

In the US, UK and other countries the Prime Video app (as well as others like Disney+) is linked to Apple’s TV app so that the various shows and movie you watch are all on the one Up Next.

We don’t get that option here (unless there is something I am missing and I assume it a legal issue and not that Apple, Amazon, etc couldn't be bothered.

There is probably no way to actually know this with without bracing in management at Apple but does anyone have a guess as to when we might get this option?

icdg

I actually really do think it’s a case of “couldn’t be bothered”. Can’t think of what the legal issue; if any would be. If there were competition concerns it would have affected the U.K. too.

Spon Farmer

icdg wrote: »

I actually really do think it’s a case of “couldn’t be bothered”. Can’t think of what the legal issue; if any would be. If there were competition concerns it would have affected the U.K. too.

There would be some form of legal arrangement to have the apps interacting - they would be sharing data and access.

Or maybe it is an issue of user data protection. Maybe Apple have to get at sorted her with authorities or feel it just isn’t worth it.

An Apple support agent told me last night she wouldn’t know who to ask about this (way above her ting in the ladder) but that if enough people ask Apple for a thing in the feedback form that Apple do listen.

CurryFlavoured

I've just signed up to prime - everything I've clicked into on prime video is unavailable in my location. Is this a mistake/error I can fix? What's the point in a streaming service where everything seems to be unavailable. Any help is appreciated.

lertsnim

What are you using to access Prime Video?

dinneenp

Hi,
I'm in a similar boat. Would love to get this resolved but not sure if it's possible.

- I get Amazon Prime free as I have Broadband and mobile with Eir.
- Prime Video works on my mobile.
-I have Amazon Firestick
- when go to watch anything I get 'Video unavailable. Your device's current location settings might be incorrect or unsupported. To verify location settings and view supported locations, please to to https://www.primevideo.com/help?nodeId=2-2-65170
Error code: 5505
- within the Prime app on Firestick there's no settings options.
- Within Firestick settings there is 'Amazon Account' - deregister your Amazon account and register a new one. I don't want to do this as I have apps etc. set up that took time.
- on Firestick 'Prime Video' it links to https://www.amazon.co.uk/mc to manage my membership.
- on https://www.amazon.co.uk/mc it's telling me 'You are not a member of Prime'
- If I go to the Eir website it says 'congratulations, you have registered for Amazon Prime video....

So do I have to cast from my phone every time I want to watch Amazon Prime video?
Thanks,
Pa.

CurryFlavoured

lertsnim wrote: »

What are you using to access Prime Video?

I don't really understand you. I had a regular amazon account online and I just upgraded to prime today. It's not through a firestick or mobile if that's what you mean.

maxwell smart

CurryFlavoured wrote: »

I don't really understand you. I had a regular amazon account online and I just upgraded to prime today. It's not through a firestick or mobile if that's what you mean.

I had the same issue until I discovered you need to go to primevideo.com to watch from Ireland. There should be a small box under where it says 'can't watch in your location' pointing to the website. But it took me ages to notice it

Spon Farmer

CurryFlavoured wrote: »

I don't really understand you. I had a regular amazon account online and I just upgraded to prime today. It's not through a firestick or mobile if that's what you mean.

“Upgrading to Prime” sounds like you’ve signed up for Amazon Prime not Prime Video

Spon Farmer

maxwell smart wrote: »

I had the same issue until I discovered you need to go to primevideo.com to watch from Ireland. There should be a small box under where it says 'can't watch in your location' pointing to the website. But it took me ages to notice it

When I signed up I also got loads marked unavailable but I was on the Prime Video browser site and the AppleTV app.

It turned out that I was registered as a UK resident when I signed up to it even my only address on Amazon in my home here.

A support agent had it fixed it.

Mr.Nice Guy

Has anyone watched the comedy Loudermilk? I saw the first episode and it had one or two funny moments. Didn't blow me away though. Wondering is it worth sticking with?

dinneenp

dinneenp wrote: »

Hi,
I'm in a similar boat. Would love to get this resolved but not sure if it's possible.

- I get Amazon Prime free as I have Broadband and mobile with Eir.
- Prime Video works on my mobile.
-I have Amazon Firestick
- when go to watch anything I get 'Video unavailable. Your device's current location settings might be incorrect or unsupported. To verify location settings and view supported locations, please to to https://www.primevideo.com/help?nodeId=2-2-65170
Error code: 5505
- within the Prime app on Firestick there's no settings options.
- Within Firestick settings there is 'Amazon Account' - deregister your Amazon account and register a new one. I don't want to do this as I have apps etc. set up that took time.
- on Firestick 'Prime Video' it links to https://www.amazon.co.uk/mc to manage my membership.
- on https://www.amazon.co.uk/mc it's telling me 'You are not a member of Prime'
- If I go to the Eir website it says 'congratulations, you have registered for Amazon Prime video....

So do I have to cast from my phone every time I want to watch Amazon Prime video?
Thanks,
Pa.

Anyone able to help with this please?

Marje

dinneenp wrote: »

Anyone able to help with this please?

Go to your amazon.co.uk account on laptop and check your settings there.

Manage Your Content and Devices
Preferences
Country/Region Setting

dinneenp

Marje wrote: »

Go to your amazon.co.uk account on laptop and check your settings there.

Manage Your Content and Devices
Preferences
Country/Region Setting

It currently has UK selected. But with no address. If I add a UK address will it work?
If I change to Ireland it will work- correct?
Is there a lot less content for Ireland vs UK?

Thanks again,
Patrick.

ILikeBoats

dinneenp wrote: »

Anyone able to help with this please?

Get on live chat with them. They'll sort it quite quickly, you just need to reset your firestick then

Marje

dinneenp wrote: »

It currently has UK selected. But with no address. If I add a UK address will it work?
If I change to Ireland it will work- correct?
Is there a lot less content for Ireland vs UK?

Thanks again,
Patrick.

I only use the Irish version.

If you want to use the UK version, you'll need a revolut card and uk address

The content for Ireland would be a lot less than UK but it has improved

Check this website to see the content. The search on amazon prime is woeful. Even when you search for the film/movie star you still have to scroll through a load of other suggestions to find what you want.

E.G. In the Valley of Elah - search under movie title, nothing came up. Searched under Tommy Lee Jones, found it eventually scrolling through other suggestions brought up.

https://www.justwatch.com/ie/new?providers=nfx,prv,ply,skg

Edit: it will also depend on where you got your firestick. I bought mine through amazon.com which is only for Irish content.

dinneenp

ILikeBoats wrote: »

Get on live chat with them. They'll sort it quite quickly, you just need to reset your firestick then

I bought mine from the UK.
When initially setting it up I installed File Linked, cyberflix and more. I presume I'll have to do all that again then?

ILikeBoats

Sorry, I meant restart, not reset

I had the same error. I just got on to chat, the guy sorted it in a minute then asked me to restart and confirm it worked. Think it's quite common