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Webmail log in problem

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  • 05-08-2017 11:01am
    #1
    dzer2
    Registered Users Posts: 2,947 ✭✭✭


    HI,
    Have being abroad on holidays and when I arrived back I cannot log in 

    The response is the password entered is incorrect I haven't changed or altered the password. I have tried contact technical support but don't have a land line number to validate the inquiry.

    Can you help.


Comments

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    #2
    eir: Adam
    Closed Accounts Posts: 1,508 ✭✭✭eir: Adam


    dzer2 wrote: »
    HI,
    Have being abroad on holidays and when I arrived back I cannot log in 

    The response is the password entered is incorrect I haven't changed or altered the password. I have tried contact technical support but don't have a land line number to validate the inquiry.

    Can you help.
    Hi there,

    Thanks for getting in touch. Sorry to hear of the issues you're experiencing with your email account. Can you reset your password, please? If this doesn't work, can you let me know please? 

    - Adam


  • Options
    #3
    dzer2
    Registered Users Posts: 2,947 ✭✭✭dzer2


    eir: Adam wrote: »
    Hi there,

    Thanks for getting in touch. Sorry to hear of the issues you're experiencing with your email account. Can you reset your password, please? If this doesn't work, can you let me know please? 

    - Adam
    No luck in resetting the password


  • Options
    #4
    dzer2
    Registered Users Posts: 2,947 ✭✭✭dzer2


    eir: Adam wrote: »
    Hi there,

    Thanks for getting in touch. Sorry to hear of the issues you're experiencing with your email account. Can you reset your password, please? If this doesn't work, can you let me know please? 

    - Adam
    No luck in resetting the password


  • Options
    #5
    eir: Adam
    Closed Accounts Posts: 1,508 ✭✭✭eir: Adam


    dzer2 wrote: »
    eir: Adam wrote: »
    Hi there,

    Thanks for getting in touch. Sorry to hear of the issues you're experiencing with your email account. Can you reset your password, please? If this doesn't work, can you let me know please? 

    - Adam
    No luck in resetting the password
    Can you advise of the error message you're getting since you've changed your password please?

    - Adam


  • Options
    #6
    dzer2
    Registered Users Posts: 2,947 ✭✭✭dzer2


    eir: Adam wrote: »
    Can you advise of the error message you're getting since you've changed your password please?

    - Adam

    Hi Adam

    I haven't changed my password
    when I try to login it tells me the password is incorrect


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  • Options
    #7
    eir: Adam
    Closed Accounts Posts: 1,508 ✭✭✭eir: Adam


    dzer2 wrote: »
    eir: Adam wrote: »
    Can you advise of the error message you're getting since you've changed your password please?

    - Adam

    Hi Adam

    I haven't changed my password
    when I try to login it tells me the password is incorrect
    Can you PM me your email address please?

    - Adam


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