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Upgraded to fibre

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  • 06-08-2017 10:54pm
    #1
    Lokie
    Registered Users Posts: 29 ✭


    We have upgraded to fibre a few weeks ago. Engineer called out to install new router last Monday and we have had no broadband since.

    We have been onto eir numerous times, and every time a different excuse, this is getting very infuriating. Last call we were told that it has not been switched over in the exchange.

    Can you help pls


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    #2
    eir: Adam
    Closed Accounts Posts: 1,508 ✭✭✭eir: Adam


    Lokie wrote: »
    We have upgraded to fibre a few weeks ago. Engineer called out to install new router last Monday and we have had no broadband since.

    We have been onto eir numerous times, and every time a different excuse, this is getting very infuriating.  Last call we were told that it has not been switched over in the exchange.

    Can you help pls
    Hi there,

    Sorry to hear of the issues you're having with your broadband service. Can you PM me your account number and full name please?

    - Adam


  • Options
    #3
    Lokie
    Registered Users Posts: 29 ✭Lokie


    eir: Adam wrote: »
    Hi there,

    Sorry to hear of the issues you're having with your broadband service. Can you PM me your account number and full name please?

    - Adam

    PM sent


  • Options
    #4
    eir: Adam
    Closed Accounts Posts: 1,508 ✭✭✭eir: Adam


    Lokie wrote: »
    eir: Adam wrote: »
    Hi there,

    Sorry to hear of the issues you're having with your broadband service. Can you PM me your account number and full name please?

    - Adam

    PM sent
    Thanks, 

    I've responded to your PM.

    - Adam


  • Options
    #5
    Lokie
    Registered Users Posts: 29 ✭Lokie


    eir: Adam wrote: »
    Thanks, 

    I've responded to your PM.

    - Adam

    Sorted, thanks Adam!


  • Options
    #6
    eir: Adam
    Closed Accounts Posts: 1,508 ✭✭✭eir: Adam


    Lokie wrote: »
    eir: Adam wrote: »
    Thanks, 

    I've responded to your PM.

    - Adam

    Sorted, thanks Adam!
    No problem.

    - Adam


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