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  • 07-08-2017 4:37pm
    #1
    CoconutSky
    Registered Users Posts: 56 ✭✭
    Taken


    Last month (approx 4 weeks ago), I applied online for a current account and uploaded all relevant identification. Can you give me an update please on my application.


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    #2
    Bank of Ireland: Sarah
    Closed Accounts Posts: 1,640 ✭✭✭Bank of Ireland: Sarah


    Hi CoconutSky,

    Thanks for contacting us on Boards.

    We would usually contact you by email or text message with an update on your application. If you have not received any update please call our New Account team on 1890 354 454 and an advisor can look into this for you. They are available on this number 9am to 6pm Monday to Friday and 10am to 2pm on Saturdays.

    Thanks,
    Sarah


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    #3
    CoconutSky
    Registered Users Posts: 56 ✭✭CoconutSky
    Taken


    Sarah,

    This is totally frustrating, every time I call, I'm left on hold in excess of twenty minutes. I do not have funds to keep ringing and wasting my credit whilst getting nowhere. I nearly feel like giving up and staying with my current bank KBC.


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    #4
    Bank of Ireland: Sarah
    Closed Accounts Posts: 1,640 ✭✭✭Bank of Ireland: Sarah


    Hi CoconutSky,

    Thanks for your reply and sorry for the long hold time you experienced. If you can please send us a private message here with your name and the branch you requested to open the account with, we can ask our New Account team to look into this for you. Please click the link below my post here to send a private message.

    Thanks,
    Sarah


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    #5
    CoconutSky
    Registered Users Posts: 56 ✭✭CoconutSky
    Taken


    It won't let me send you a PM.


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    #6
    Bank of Ireland: Sarah
    Closed Accounts Posts: 1,640 ✭✭✭Bank of Ireland: Sarah


    Sorry about that CoconutSky, I will send you a PM now.

    Thanks,
    Sarah


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