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Terrible Connection!

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  • 12-08-2017 8:59pm
    #1
    Yakult
    Moderators, Computer Games Moderators Posts: 7,941 Mod ✭✭✭✭


    Hi,

    About 3 weeks ago, our normally reliable and fast internet started cutting out frequently so I got in contact with Eir and it turns out that the last bill wasn't paid and this was affecting the broadband.
    So bill was paid asap. The internet only got worse so I contacted them again and they said their was a fault with the line and that a engineer would be called out.

    That was done, engineer called to the house, ran tests and zero faults. He even replaced the connection box on the wall just because he felt that any error might come from that.

    Still brutal now after a few days 


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    #2
    eir: Adam
    Closed Accounts Posts: 1,508 ✭✭✭eir: Adam


    Yakult wrote: »
    Hi,

    About 3 weeks ago, our normally reliable and fast internet started cutting out frequently so I got in contact with Eir and it turns out that the last bill wasn't paid and this was affecting the broadband.
    So bill was paid asap. The internet only got worse so I contacted them again and they said their was a fault with the line and that a engineer would be called out.

    That was done, engineer called to the house, ran tests and zero faults. He even replaced the connection box on the wall just because he felt that any error might come from that.

    Still brutal now after a few days 
    Hi there,

    Sorry to hear of the issues you're having with your broadband service. Can you PM me your account number and full name please?

    - Adam


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    #3
    Yakult
    Moderators, Computer Games Moderators Posts: 7,941 Mod ✭✭✭✭Yakult


    eir: Adam wrote: »
    Hi there,

    Sorry to hear of the issues you're having with your broadband service. Can you PM me your account number and full name please?

    - Adam

    Sent!


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    #4
    eir: Adam
    Closed Accounts Posts: 1,508 ✭✭✭eir: Adam


    Yakult wrote: »
    eir: Adam wrote: »
    Hi there,

    Sorry to hear of the issues you're having with your broadband service. Can you PM me your account number and full name please?

    - Adam

    Sent!
    Thanks, I'll go through my PM's shortly and I'll be back in touch with an update.

    - Adam


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    #5
    Yakult
    Moderators, Computer Games Moderators Posts: 7,941 Mod ✭✭✭✭Yakult


    eir: Adam wrote: »
    Thanks, I'll go through my PM's shortly and I'll be back in touch with an update.

    - Adam

    Thank you!

    Like I know it's nothing to do with the connection or line so something is up with my account


  • Options
    #6
    eir: Adam
    Closed Accounts Posts: 1,508 ✭✭✭eir: Adam


    Yakult wrote: »
    eir: Adam wrote: »
    Thanks, I'll go through my PM's shortly and I'll be back in touch with an update.

    - Adam

    Thank you!

    Like I know it's nothing to do with the connection or line so something is up with my account
    I have responded to your PM about this.

    - Adam


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    #7
    Yakult
    Moderators, Computer Games Moderators Posts: 7,941 Mod ✭✭✭✭Yakult


    Any update? Has disconnected since, multiple times.


  • Options
    #8
    eir: Adam
    Closed Accounts Posts: 1,508 ✭✭✭eir: Adam


    Yakult wrote: »
    Any update? Has disconnected since, multiple times.
    I have responded to your PM about this.

    - Adam


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