Go-Ahead Dublin City Routes - Updates and Discussion

punisher5112

devnull wrote: »

Because they're supposed to be a public service company who serves the public before their own interests, unlike those evil, commercial companies who put their private interests ahead of that of the passenger?

Writing an article on the front page saying the routes will no longer be operated by Dublin Bus and to go to Transport for Ireland or Go-Ahead doesn't cost anyone any money and it will help the public, who they allegedly put first.

If one operator of a public bus service can't even bear to utter the name of the other company operating on the same network and pretends they don't exist, that says a lot about the chances of having a proper, integrated transport system that this city really does deserve.

Seriously...

NTA.....

vectorvictor

punisher5112 wrote: »

Then it's not up to db.....

Didn't say it was

Stephen15

What really should have happened was that the information on the DB website and app should have migrated onto the TFI website and apps over the last couple months and also the DB social media should have migrated over to TFI social media pages.

punisher5112

vectorvictor wrote: »

Didn't say it was

Ok

dublinman1990

I read that service information notice today from the TFI website about updated timetables. I only read it from one of the posters here today via one of TFI's tweets. It is a very good notice advising passengers of the changeover to GAI in Dun Laoghaire but why was this information not placed throughout all of the affected Dublin Bus stops well in advance of today's launch with GAI?

Things could have gone a lot smoother for the passengers affected with them being the new operator to operate the route because the passengers will get notice about it well in advance. It's very disappointing and poor form to hear from the NTA that they did not give updated information to passengers about new timetables on Go-Ahead's launch in Dun Laoghaire today.

A small note of advice & a thank you note from Dublin Bus to advise passengers that they were ending services on these routes on Saturday would have nice for the passengers to know they were no longer operating the service from today.

Hearing that Go-Ahead have been having a good start to today's launch is very good to hear.

DublinBus Stuff have updated their Go-Ahead article to include today's launch with lovely new photographs of their routes in Dun Laoghaire.

http://www.dublinbusstuff.com/PhotoWeek/GoAhead.html

punisher5112

dublinman1990 wrote: »

I read that service information notice today from the TFI website about updated timetables. I only read it from one of the posters here today via one of TFI's tweets. It is a very good notice advising passengers of the changeover to GAI in Dun Laoghaire but why was this information not placed throughout all of the affected Dublin Bus stops well in advance of today's launch with GAI?

Things could have gone a lot smoother for the passengers affected with them being the new operator to operate the route because the passengers will get notice about it well in advance. It's very disappointing and poor form to hear from the NTA that they did not give updated information to passengers about new timetables on Go-Ahead's launch in Dun Laoghaire today.

A small note of advice & a thank you note from Dublin Bus to advise passengers that they were ending services on these routes on Saturday would have nice for the passengers to know they were no longer operating the service from today.

Hearing that Go-Ahead have been having a good start to today's launch is very good to hear.

DublinBus Stuff have updated their Go-Ahead article to include today's launch with lovely new photographs of their routes in Dun Laoghaire.

http://www.dublinbusstuff.com/PhotoWeek/GoAhead.html

Seriously???

Do you think one company would want to promote they are loosing a service????


I don't get this as GA wouldn't do it.

n!ghtmancometh

devnull wrote: »

Sure but do you understand that if they keep pushing things back if they were not perfect then nothing would ever get launched and that kind of mindset would lead to situations where people would intentionally drag their heels to delay something that they didn't want to happen in the first place?

Theory and practice are two different things unfortunately, you can have all the agreements and processes written you like, but if someone doesn't play ball, despite saying they would, or something unexpected happens then that all goes out of the window. I'm not saying that it's happened here, but still.

Dublin Bus should have informed their patrons that their services were moving to another company via a news article but they decided to just not bother informing them as well, so believe me they don't come out of this smelling of roses either because any publicly funded operator should do better than that.

Also it's not like timetables changing and not being updated at bus stops is a new thing, it was endemic during network direct and a short while after, at that point many of the buses couldn't even display the correct route information on the front of them, in some cases this went on for weeks rather than days!

I certainly agree that today's launch has not been ideal and of course the NTA are going to have to take their share of the blame for that since some of this could have been foreseen and it could have been handled different. Lets see what the rest of the week brings, hopefully whatever issues there are because I agree the public deserve better.

It's impressive that you can always make something Dublin Bus's fault. Even when it plainly has nothing to do with them, and is a failure of the NTA and the privatised service operator, who have messed up something as basic as stops and timetables and passenger notifications. Truly impressive on your part.

devnull

punisher5112 wrote: »

Seriously??? Do you think one company would want to promote they are loosing a service????

I would expect a public company that has been set up to serve the public first and foremost and has stated it is better than private companies because of that, to do whatever is in the best interests of the public rather than what is best for it's own commercial interests, because isn't the whole idea of public companies, that they do not have any commercial interests? Isn't that the argument the hard left have had against commercial operators?

I don't get this as GA wouldn't do it.

Go-Ahead already are directing people to the Transport for Ireland Journey Planner and the Real Time Ireland application which acknowledges the existence of Dublin Bus. They've also posted a press release detailing expansions to Dublin Bus service and that this is good news.

It seems the big bad commercial company who we're often told will always put it's agenda ahead of that of the passengers is in fact making more of an effort to give integrated information to the public, than the company which supposedly set up to put the public ahead of themselves.

I want an integrated transport system where the customer is king and comes before any petty internal politics and squabbles, because I will always be on the side of the many people of this country who use public transport, rather than the few who are just looking out for their own interests, because I firmly believe that public services must put the public way before anything else.

KD345

punisher5112 wrote: »

Seriously???

Do you think one company would want to promote they are loosing a service????


I don't get this as GA wouldn't do it.

I disagree. The passengers of the 59, 63, 75 etc have been Dublin Bus customers for years. Put aside your reasoning for a second and understand that those loyal passengers deserve a bit of consideration from all of the groups - Dublin Bus, Go Ahead and TFI. It would cost Dublin Bus nothing to have a notice on their front page today with a link to TFI for more details on route changes. Remember, many of those affected will continue to be Dublin Bus customers on other routes, it is not fair to punish them by removing any information which might assist their journey.

And to correct you, Go-Ahead are mentioning Dublin Bus on their website news, with details of the expansion to Dublin Bus services.

https://www.go-aheaddublin.ie/newsroom-2/press-release-national-transport-authority/

devnull

n!ghtmancometh wrote: »

It's impressive that you can always make something Dublin Bus's fault. Even when it plainly has nothing to do with them, and is a failure of the NTA and the privatised service operator, who have messed up something as basic as stops and timetables and passenger notifications. Truly impressive on your part.

Because whilst the NTA have clearly not had a great day today, Dublin Bus have not exactly helped the matters either as KD345 has pointed out in their previous post. It would have cost them nothing to put up a page on their website to direct people, but they chose not to which is a shocking way for a public company to act towards the public that they are supposed to be passionate about serving.

The bus stops situation is complex because Dublin Bus owns the stops from what I have been told by people and someone from one of the companies has told me that there may have to be DB and TFI stops next to each other because of this. This is not something I make up in my head, even the FAQs on the Go-Ahead website have been updated to reference that we may have a situation where DB and TFI stops are close together.

punisher5112

I give up......


I've stated what today has been like, db isn't to blame, nta has done a terrible job.


Why would you leave bust stop empty with no link and rtpi with no info.

Nta supposedly own these but put no info up.

Why not have notices on new stops and new extended display boards....

Db it seems will always be wrong even when they have nothing to do with it

Stephen15

punisher5112 wrote: »

Seriously???

Do you think one company would want to promote they are loosing a service????


I don't get this as GA wouldn't do it.

And do you not think if a shop was closing one of it's stores it might be useful to inform their customers. If Go Aheads website can acknowledge that DB do exist then I don't see why DB should be any different.

https://www.go-aheaddublin.ie/newsroom-2/press-release-national-transport-authority/

Seriously it's not as if the NTA are trying to wipe DB out of existence here. They've just announced a major expansion of service which will benefit DB and they've just had their direct award contract renewed. While I would say the vast majority of the blame lies with the NTA for the real time issues and not updatingt imetables at stops. How come when the 175 was introduced the new timetables were put up nice and quickly but not in this instance?

punisher5112

Stephen15 wrote: »

And do you not think if a shop was closing one of it's stores it might be useful to inform their customers. If Go Aheads website can acknowledge that DB do exist then I don't see why DB should be any different.

https://www.go-aheaddublin.ie/newsroom-2/press-release-national-transport-authority/

Seriously it's not as if the NTA are trying to wipe DB out of existence here. They've just announced a major expansion of service which will benefit DB and they've just had their direct award contract renewed. While I would say the vast majority of the blame lies with the NTA for the real time issues and not updatingt imetables at stops. How come when the 175 was introduced the new timetables were put up nice and quickly but not in this instance?

GA looking all 🌹

dfx-

The starting date is the date for everything to be sorted out and not part of a learning curve. That was the 7th October, not tomorrow or next week. And it's up to the NTA to do it. What was the standard of readiness for them to start 7th October in the tender? Anyone know...anyone care?

devnull

punisher5112 wrote: »

Why would you leave bust stop empty with no link and rtpi with no info.

Nta supposedly own these but put no info up.

Why not have notices on new stops and new extended display boards....

Db it seems will always be wrong even when they have nothing to do with it

There is nothing to support the narrative that is being pushed here, that legacy bus stops that are used by Dublin Bus are owned by the National Transport Authority and there is far more to suggest that they are owned by Dublin Bus.

In the most recent Annual Report and Accounts (pg 60), Dublin Bus valued their bus stop and shelter estate at €14.7m and listed them as Tangible fixed assets and I highly doubt that Dublin Bus are publishing annual reports and accounts with incorrect information in them.

I agree that today hasn't gone as well as it should have done and the NTA could have done better and need to do better - but the idea that the NTA is always the bad guy and can do nothing right and that Dublin Bus is perfect and hasn't done anything that could not be improved to serve public transport users better is a false narrative.

Stephen15

devnull wrote: »

There is nothing to support the narrative that is being pushed here, that legacy bus stops that are used by Dublin Bus are owned by the National Transport Authority and there is far more to suggest that they are owned by Dublin Bus.

If that's the case could DB not sue the NTA for removing their logos from their stops and replacing with brand neutral bus logos.

punisher5112

devnull wrote: »

There is nothing to support the narrative that is being pushed here, that legacy bus stops that are used by Dublin Bus are owned by the National Transport Authority and there is far more to suggest that they are owned by Dublin Bus.

In the most recent Annual Report and Accounts (pg 60), Dublin Bus valued their bus stop and shelter estate at €14.7m and listed them as Tangible fixed assets and I highly doubt that Dublin Bus are publishing annual reports and accounts with incorrect information in them.

I agree that today hasn't gone as well as it should have done and the NTA could have done better and need to do better - but the idea that the NTA is always the bad guy and can do nothing right and that Dublin Bus is perfect and hasn't done anything that could not be improved to serve public transport users better is a false narrative.

Hold on I've never said db were the best thing ever and I am very well up on the working of it.



Yes of course they could improve but all I see is this being a game of who can get cheaper labour to be honest.

In the long run it's going to be an attack mainly on driver wages and don't be mistaken.

Isn't it amazing how the day a new company takes over a increase in frequency happens.

This increase could have happened years ago but no the nta says when.

Fare evasion is huge but nobody cares

Db now has over 1k buses and 4 ticket checkers..... Yes 4 and only 3 check while the other follows in a car.

Travellers shouldn't have to put up with the tools that do take be over the buses and passengers being educated on how to travel should be on the list.

Stephen15

punisher5112 wrote: »

Yes of course they could improve but all I see is this being a game of who can get cheaper labour to be honest.

That's quite a pessimistic view. I wouldn't think that GAI drivers are on a whole lot less than DB spare drivers. Rightly or wrongly there have been some IR issues within DB and to a larger extent BE. Perhaps the NTA wanted more control over bus services as they felt CIE companies had too much autonomy which to a certain extent maybe to do with IR but there's plenty of other issues there too.

In the long run it's going to be an attack mainly on driver wages and don't be mistaken.

I wouldn't come to that conclusion

Isn't it amazing how the day a new company takes over a increase in frequency happens.

Even if DB had have won the tender the frequency would have still increased. Many services were cut during the recession under Network Direct and are only being restored now. The NTA didn't have the money to increase services years ago

Fare evasion is huge but nobody cares

Db now has over 1k buses and 4 ticket checkers..... Yes 4 and only 3 check while the other follows in a car.

Travellers shouldn't have to put up with the tools that do take be over the buses and passengers being educated on how to travel should be on the list.

Agreed

goingnowhere

Stephen15 wrote: »

If that's the case could DB not sue the NTA for removing their logos from their stops and replacing with brand neutral bus logos.

No chance as the PSO contract specifically states an obligation to adopt the branding as set by the NTA

antoinolachtnai

The problem is that in order to have change, we have to change something. That is never easy.

Unit costs are a big underlying issue in public transport by bus in Ireland. They simply have to be addressed. There is a lot more to unit costs apart from just wages.

punisher5112

antoinolachtnai wrote: »

The problem is that in order to have change, we have to change something. That is never easy.

Unit costs are a big underlying issue in public transport by bus in Ireland. They simply have to be addressed. There is a lot more to unit costs apart from just wages.

Fuel is up there as been a huge cost.

StreetLight

devnull wrote: »

If one operator of a public bus service can't even bear to utter the name of the other company operating on the same network and pretends they don't exist, that says a lot about the chances of having a proper, integrated transport system that this city really does deserve.

Sorry, that's just not true.

Some customer queries on the Dublin Bus Twitter feed asking about some of the transferred routes have been re-directed to the GoAhead Twitter account. One of the redirects was even liked by GoAhead!

There's no professional animosity going on here.

Dravokivich

devnull wrote: »

Because whilst the NTA have clearly not had a great day today, Dublin Bus have not exactly helped the matters either as KD345 has pointed out in their previous post. It would have cost them nothing to put up a page on their website to direct people, but they chose not to which is a shocking way for a public company to act towards the public that they are supposed to be passionate about serving.

The bus stops situation is complex because Dublin Bus owns the stops from what I have been told by people and someone from one of the companies has told me that there may have to be DB and TFI stops next to each other because of this. This is not something I make up in my head, even the FAQs on the Go-Ahead website have been updated to reference that we may have a situation where DB and TFI stops are close together.

We don't know that. The only page on their web site that seems to be changed frequently are the news items.

I've clients who've websites, that require code changes to update content. That involves CAB, UAT, and Developer time. Even if it was just to change the phrasing of a paragraph of content.

StreetLight

The Dublin Bus Twitter feed is now starting to get swamped with queries about why the transferred routes are not showing up on Real Time. Dublin Bus are advising people to consult GoAhead and TFI.

Dublin Bus have also updated their website with a notice to reflect the changes:




Routes Switching to Go-Ahead Ireland
Published on Monday, October 08, 2018
From Sunday 7 October 2018, Routes 45A, 75, 63 and 59 will no longer be operated by Dublin Bus.

Fares remain unchanged
TFI Leap Card and Free Travel Pass remain valid
Rambler as well as Annual and Monthly TaxSaver tickets also remain valid
Daily and weekly bus fare capping applies to Go-Ahead Ireland services
There are some route amendments and frequency improvements to services on these routes. Details are available here

Customers can also get updates on Facebook, follow us on Twitter @dublinbusnews or call our customer service line on (01) 8734222, lines open from 08:30 - 18:00hrs (Monday to Saturday excluding bank holidays).

devnull

Dravokivich wrote: »

We don't know that. The only page on their web site that seems to be changed frequently are the news items.

All they were required to do is to post a news item stating what was happening and honestly if they really are not able to post a simple news item via a content management system and their own website without having to pay an external party a hefty fee, then there needs to be an enquiry about how taxpayer money is being used in the company.

StreetLight

Just in case some people thought that a route being taken away from Dublin Bus would result in an improvement, well.........





From GoAhead's Twitter feed:

Olga Beatty
‏

@Olga_Beatty
25m25 minutes ago
More
@GoAheadIreland hi, what’s happening with the 75 route? Waiting over 40 min with a baby and no info, not acceptable

1 reply 0 retweets 0 likes
Reply 1 Retweet Like Direct message

Go-Ahead Ireland
‏

@GoAheadIreland
Follow Follow @GoAheadIreland
More
Replying to @Olga_Beatty
Some of our services are running late due to heavy traffic. We would like to apologize for the inconvenience this might have caused.

9:57 AM - 8 Oct 2018

......and.......


Jessica
‏

@jeggessica
19m19 minutes ago
More
@GoAheadIreland is there no 75 going past stop 4333? I’ve been standing there 20 minutes and it never showed I’m going to be late for work now

2 replies 0 retweets 0 likes
Reply 2 Retweet Like Direct message

Go-Ahead Ireland
‏

@GoAheadIreland
Follow Follow @GoAheadIreland
More
Replying to @jeggessica
Route 75 is serving stop 4333, due to heavy traffic, some of our services have been delayed. We apologize for any inconvenience this might have caused.




..........and...........



Laur
‏

@HolyLaurde
42m42 minutes ago
More
@GoAheadIreland Looking for an update on when a 63 going towards dun laoghaoire will arrive at the Luas stop. Have been waiting an hour and no bus has turned up.

1 reply 0 retweets 0 likes
Reply 1 Retweet Like Direct message

Go-Ahead Ireland
‏

@GoAheadIreland
Follow Follow @GoAheadIreland
More
Replying to @HolyLaurde
Hi Laur,

We would like to apologize for the inconvenience caused, due to heavy traffic some of our services have been delayed.
We are currently working on improving the accuracy on our routes.

devnull

StreetLight wrote: »

Sorry, that's just not true.

Some customer queries on the Dublin Bus Twitter feed asking about some of the transferred routes have been re-directed to the GoAhead Twitter account. One of the redirects was even liked by GoAhead!

There's no professional animosity going on here.

You will notice my post was made yesterday, not today and since I do not have a crystal ball of what is going to happen next, I can only go on the facts and the information I have at the time. At that time DB did not post a notice and they were not mentioning anything about it on social media.

Perhaps someone has had a word with them this morning?

devnull

StreetLight wrote: »

Just in case some people thought that a route being taken away from Dublin Bus would result in an improvement, well.........





From GoAhead's Twitter feed:

Olga Beatty
‏

@Olga_Beatty
25m25 minutes ago
More
@GoAheadIreland hi, what’s happening with the 75 route? Waiting over 40 min with a baby and no info, not acceptable

1 reply 0 retweets 0 likes
Reply 1 Retweet Like Direct message

Go-Ahead Ireland
‏

@GoAheadIreland
Follow Follow @GoAheadIreland
More
Replying to @Olga_Beatty
Some of our services are running late due to heavy traffic. We would like to apologize for the inconvenience this might have caused.

9:57 AM - 8 Oct 2018

My DB bus didn't run at all this morning because of an operational issue and I've had several issues with that in the past few weeks, if you look over twitter there are many examples of this.

You will also appreciate that traffic effects all operators and not just one and if DB were operating the service then the traffic wouldn't suddenly disappear.

StreetLight

devnull wrote: »

You will also appreciate that traffic effects all operators and not just one and if DB were operating the service then the traffic wouldn't suddenly disappear.

I appreciate it. Many others here don't.

MJohnston

Everyone here is positing ideas about Dublin Bus slowing things down, or the NTA being incompetent, or GA being unprepared, etc.

In reality, all of these issues are related to software, and it is the will of the gods that non-tech companies will continue to remain absolutely clueless about updating technology.

I guarantee it'll be something silly like the freelancer they got to build the real time app no longer does jobs, or they asked the external developer to update the app about 5 days before launch, thinking that would be enough time. I would take a massive bet on the fact that basically none of these apps or services are built in-house. I would further wager that the companies probably don't have any kind of tech expert even just constantly around to consult on these things.

StreetLight

devnull wrote: »

You will notice my post was made yesterday, not today and since I do not have a crystal ball of what is going to happen next, I can only go on the facts and the information I have at the time. At that time DB did not post a notice and they were not mentioning anything about it on social media.

Perhaps someone has had a word with them this morning?

Don't change what I said. I was referring to your assumption that one transport company might not be enthusiastic about mentioning another by name through public posts.

In the case of Dublin Bus and GoAhead, I have demonstrated that this is not true.

devnull

StreetLight wrote: »

I appreciate it. Many others here don't.

There was a crash on the M50 this morning which has caused large back-ups and traffic in the city that has effected all services by all operators and none of the operators can do anything about that.

https://twitter.com/dublinbusnews/status/1049210269203931136
The idea that services operated by DB that are held up in traffic will suddenly not encounter any traffic when they go to Go-Ahead is fantasy land stuff, the only thing that is going to help with traffic is modal shift and the infrastructure element of BusConnects, to blame operators for traffic is ridiculous.

loyatemu

so there's no RTPI for the GoAhead routes - that's very poor, they've had long enough to get organised.

devnull

StreetLight wrote: »

Don't change what I said. I was referring to your assumption that one transport company might not be enthusiastic about mentioning another by name through public posts.

I'm not changing what you said - when I make a post I make a post based on what is happening when I make the post. At the time they did not post the article and they did not mention the other company by name on their website - these are facts at the end of the day whether you like to admit them or not.

It's possible that someone has had a word with them this morning and as such they have posted the article and changed their approach.

BonnieSituation

p_haugh wrote: »

Other good apps are Next Bus Dublin and Next Train Ireland. Much better UI than the official DB app and easier to use. Next Bus Dublin is also being updated for the new GAI routes which is a bonus. I use Moovit as well which is also quite good.

Always used next train Ireland when I working in Dun Laoghaire. Great app.

Downloaded moovit on the basis of what was said above. Used it in Bratislava most of the weekend. It was as gash as Google maps. But the maps it uses are far superior however so it has that going for it. Will start using it in Dublin for a bit and see how we are.
The TFI app does what I need it to do with all my favourites saved so I can't really complain.

StreetLight

I don't and wouldn't blame any transport operator for traffic issues.

But the view of some put the blame specifically on Dublin Bus, howsoever caused.

The Bus Infrastructure Improvement project cannot come quick enough.

BonnieSituation

Just reading I've the last pages there about GAI.

Why wouldn't the RTPI not work with say, the transferred routes? Different transponders?

Never would have thought that that would have been an issue. Then again...

CatInABox

MJohnston wrote: »

Everyone here is positing ideas about Dublin Bus slowing things down, or the NTA being incompetent, or GA being unprepared, etc.

In reality, all of these issues are related to software, and it is the will of the gods that non-tech companies will continue to remain absolutely clueless about updating technology.

I guarantee it'll be something silly like the freelancer they got to build the real time app no longer does jobs, or they asked the external developer to update the app about 5 days before launch, thinking that would be enough time. I would take a massive bet on the fact that basically none of these apps or services are built in-house. I would further wager that the companies probably don't have any kind of tech expert even just constantly around to consult on these things.

Yes, it's something along these lines. I've worked on a systems upgrade before, a year and a half we were testing this thing, finally got to the go live date. All the staff went home on the Friday, we ran the upgrade once all the processing finished, and spent all day Saturday and Sunday testing the hell out of the system so that we were sure it'd be at 100% for everyone to come into work on Monday.

Monday comes around and we're celebrating, everything is going really well. I decide to come in late Tuesday, shattered after the weekend. I walk into chaos. The system was totally down, 400 staff members sitting there twiddling their thumbs. Totally unexpected.

In the end, it wasn't the fault of the upgrade at all, a contractor thought that he could change a seemingly totally unrelated setting on all the machines without running it through test. Turns out, he could not. That was a fun one to figure out.

The NTA, Dublin Bus, and basically most public services don't strike me as IT literate at all. As MJohnston said, this is merely an IT problem that problem should have been caught before hand, but for whatever reason, it wasn't. There's also a good possibility that it couldn't have been caught before going live, depending on their systems.

CatInABox

BonnieSituation wrote: »

Just reading I've the last pages there about GAI.

Why wouldn't the RTPI not work with say, the transferred routes? Different transponders?

Never would have thought that that would have been an issue. Then again...

It could be any number of things. The littlest thing can screw a computer up.

BonnieSituation

CatInABox wrote: »

It could be any number of things. The littlest thing can screw a computer up.

Hmmm

Dravokivich

BonnieSituation wrote: »

Just reading I've the last pages there about GAI.

Why wouldn't the RTPI not work with say, the transferred routes? Different transponders?

Never would have thought that that would have been an issue. Then again...

As CatInABox suggested, it could be something very simple. Such as an unidentified as a firewall change. But there's no point spit balling it.

I've a few friends who work in Public Services and the IT dept isn't some kid who learned how to change fonts in CSS.

MJohnston

BonnieSituation wrote: »

Hmmm

If companies literally bursting at the seams with best-in-the-world software engineers - companies like Apple, Microsoft, Google, Facebook - can't deploy software updates without encountering sometimes catastrophic issues (Apple Watch has just broken for people in Australia because of a Daylight Savings issue, Microsoft had to pull the latest Windows 10 update because it was deleting some users documents, etc) it's no surprise to me that something like this will have a few bugs too.


The main problem is that companies like DB/NTA/GA will basically never have in-house technology employees (because they'd be twiddling their thumbs most of the time), so they don't have anyone around who can tell them just how long it can take to properly prepare for software changes. Thus they will go seeking their contractor's assistance far too late in the process.

end of the road

devnull wrote: »

The idea that services operated by DB that are held up in traffic will suddenly not encounter any traffic when they go to Go-Ahead is fantasy land stuff, the only thing that is going to help with traffic is modal shift and the infrastructure element of BusConnects, to blame operators for traffic is ridiculous.

while we know that changing routes to other operators won't make traffic issues go away, the other poster is talking about the "privatize it ra ra" brigade who don't understand that these issues will effect all operators from time to time, who think they only effect dublin bus and it's because they are state owned and run and have a number of different trade unions working within them dispite the fact that private companies also have unions.

L1011

MJohnston wrote: »

If companies literally bursting at the seams with best-in-the-world software engineers - companies like Apple, Microsoft, Google, Facebook - can't deploy software updates without encountering sometimes catastrophic issues (Apple Watch has just broken for people in Australia because of a Daylight Savings issue, Microsoft had to pull the latest Windows 10 update because it was deleting some users documents, etc) it's no surprise to me that something like this will have a few bugs too.


The main problem is that companies like DB/NTA/GA will basically never have in-house technology employees (because they'd be twiddling their thumbs most of the time), so they don't have anyone around who can tell them just how long it can take to properly prepare for software changes. Thus they will go seeking their contractor's assistance far too late in the process.

DB have in-house IT staff but most stuff is either managed by CIE Group or by individual software vendors.

bg07

There has been no RTPI for the new 175 go ahead route since it launched a month ago so it is not like this issue just appeared yesterday morning. It's unforgivable that the NTA haven't managed to fix it by now. It does not bode well for the bus connects project if they can not get relatively straight forward things organised.

devnull

bg07 wrote: »

There has been no RTPI for the new 175 go ahead route since it launched a month ago so it is not like this issue just appeared yesterday morning. It's unforgivable that the NTA haven't managed to fix it by now. It does not bode well for the bus connects project if they can not get relatively straight forward things organised.

Was working for me last week.

Qrt

devnull wrote: »

Was working for me last week.

Same here, I still think it might be a bit iffy though. I've not properly tried it.

bg07

devnull wrote: »

Was working for me last week.

Perhaps, but I checked for times on the realtime app a good few times over the last few weeks and while it would displayed the route stops I have never seen it display a time for a 175. It definitely isn't working right.

Qrt

bg07 wrote: »

Perhaps, but I checked for times on the realtime app a good few times over the last few weeks and while it would displayed the route stops I have never seen it display a time for a 175. It definitely isn't working right.

It's not working ATM.

CatInABox

https://twitter.com/TFIupdates/status/1049294357923344384

https://twitter.com/TFIupdates/status/1049294586886152192

As expected, an IT issue. Sorted tomorrow.