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mistake on surname

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  • 15-08-2017 4:35pm
    #1
    scamalert
    Registered Users Posts: 3,739 ✭✭✭


    Hi noticed that theres extra letter added to my surname while checking statement online,now have gone back and looked at paper statements years old and seems somehow i didnt notice or missed it, that said when giving payment details for someone will that be an issue,when i provide correct name and surname,since surname is quite unique and one letter in the mid is apparent.thx


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    #2
    Bank of Ireland: Kareana
    Closed Accounts Posts: 453 ✭✭Bank of Ireland: Kareana


    HI scamalert,

    Thanks for your post.

    It shouldn't affect any payments going into the account once the IBAN and BIC is correct.

    We would advise that you visit your local branch with photo ID if you wish to correct this and an advisor will be happy to help you.

    Have a nice day.

    Thanks

    Kareana


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    #3
    scamalert
    Registered Users Posts: 3,739 ✭✭✭scamalert


    hi thx for response yes that's what i was told on the phone,since looking at old paper statements it was there for years but never caused issues with getting payments.


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    #4
    Bank of Ireland: Kareana
    Closed Accounts Posts: 453 ✭✭Bank of Ireland: Kareana


    Hi,

    You're very welcome. 

    As mentioned it wouldn't affect any payments going in or out.

    Please let us know if there is anything else we can help you with.

    Have a nice day.

    Thanks

    Kareana


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