Advertisement
If you have a new account but are having problems posting or verifying your account, please email us on hello@boards.ie for help. Thanks :)
Hello all! Please ensure that you are posting a new thread or question in the appropriate forum. The Feedback forum is overwhelmed with questions that are having to be moved elsewhere. If you need help to verify your account contact hello@boards.ie

Wrong registered mobile number

Options
  • 16-08-2017 7:22pm
    #1
    Crispycool
    Registered Users Posts: 12 ✭


    Hi I just tried to make an online purchase using my debit card and the Verified by Visa sent a pass code to my old phone number. I have a new phone number now, how can I change my registered phone number? Is there any way around this Verified by Visa nuisance? Thanks a lot


Comments

  • Options
    #2
    Bank of Ireland: Kareana
    Closed Accounts Posts: 453 ✭✭Bank of Ireland: Kareana


    Hi Crispycool,

    Thanks for your post here on Boards.

    Please call our verified by visa team on 0818 365 365 and an advisor will update your mobile number so going forward the codes will be sent to the new mobile number. 

    Please select options 1,3 and then 6 to speak to an advisor.

    Please let us know if there is anything else we can help you with.

    Have a nice day.

    Thanks

    Kareana


Advertisement