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FTTH Install

drubort · 2017-08-19 13:43:50

Hi I was supposed to have FTTH installed on the 2nd of August but when the engineer came out they said the service was not active. We keep being told its still not fixed but the online checker says that its active and we can order. Can we please have a definitive answer as to when the install will happen?

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19-08-2017 2:43pm

#1

drubort

Registered Users Posts: 2 ✭

Join Date: September 2010

Posts: 1

Hi

I was supposed to have FTTH installed on the 2nd of August but when the engineer came out they said the service was not active. We keep being told its still not fixed but the online checker says that its active and we can order. Can we please have a definitive answer as to when the install will happen?

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#2 21-08-2017 12:08pm
eir: Adam

Closed Accounts Posts: 1,508 ✭✭✭

Join Date: March 2016

Posts: 1508

Hi drubort,

Thanks for getting in touch.

I'm sorry to hear this.

Feel free to PM me your account details and I'll clarify this for you.

Thanks

Adam

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