If you have a new account but are having problems posting or verifying your account, please email us on hello@boards.ie for help. Thanks :)

Hello all! Please ensure that you are posting a new thread or question in the appropriate forum. The Feedback forum is overwhelmed with questions that are having to be moved elsewhere. If you need help to verify your account contact hello@boards.ie

security sequence error

Options

21-08-2017 12:25pm

#1

FP Peking Duck

Registered Users Posts: 15 ✭

Join Date: June 2008

Posts: 9

Business On Line. Created a payment and attempted to authorise it (using digital cert)...received the following error message 'security sequence error '.

Any ideas? Has it anything to do with keycodes? - which we haven't downloaded apps / done anything about yet.

0

Comments

Options
#2 21-08-2017 12:43pm
Bank of Ireland: Jane

Closed Accounts Posts: 266 ✭✭

Join Date: July 2017

Posts: 265

Hi FP Peking Duck.

Thanks for contacting us here on Boards.

We'd suggest that you log out, refresh your browser, and log back in again. This error can happen when a second session is running and wont allow you to make your payment.

Please let us know if we can help any further with this.

Thanks again,
Jane.

0