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Bundle end of contract question

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  • 29-08-2017 2:31pm
    #1
    blankstare90
    Registered Users Posts: 31 ✭


    Hi,
    I have a bundle with eir fibre (FTTC) and two eir mobiles.
    One of the mobiles reached end of contract and was renewed for a further 18 months and now on myeir web portal shows the ENTIRE bundle is end of contract Dec 2018 !  
    I asked an online eir agent about this and he told me that once the mobile contract was renewed then my BB contract was also renewed.  Is this true?  and what effect does it have on my other bundled mobile contract which is/was due to end nov 2017


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    #2
    eir: Adam
    Closed Accounts Posts: 1,508 ✭✭✭eir: Adam


    blankstare90 wrote: »
    Hi,
    I have a bundle with eir fibre (FTTC) and two eir mobiles.
    One of the mobiles reached end of contract and was renewed for a further 18 months and now on myeir web portal shows the ENTIRE bundle is end of contract Dec 2018 !  
    I asked an online eir agent about this and he told me that once the mobile contract was renewed then my BB contract was also renewed.  Is this true?  and what effect does it have on my other bundled mobile contract which is/was due to end nov 2017
    Hi there,

    Thanks for getting in touch with us. Can you send me a PM with your account number and full name so I can look into this for you please?

    - Adam


  • Options
    #3
    blankstare90
    Registered Users Posts: 31 ✭blankstare90


    PM sent


  • Options
    #4
    eir: Adam
    Closed Accounts Posts: 1,508 ✭✭✭eir: Adam


    I will respond to your PM shortly.

    -Adam


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