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Eir price increase, get out of your contract early

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    #212
    jimmynokia
    Registered Users Posts: 6,467 ✭✭✭jimmynokia


    Eir finally told me today what the minimum term of contract was which is 6 months has anyone else heard of this????


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    #213
    NobodyImportant
    Registered Users Posts: 585 ✭✭✭NobodyImportant


    Swapped from Eir to Sky thanks to this. Eir would have wanted €50 per month for internet, Sky are giving me the same speed internet, a router, Sky Q box and Sky TV (fairly basic package) for €49.50 per month and a one of €30 charge for the router. Happy Days.


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    #214
    whiterebel
    Moderators, Business & Finance Moderators, Sports Moderators Posts: 14,907 Mod ✭✭✭✭whiterebel


    jimmynokia wrote: »
    Eir finally told me today what the minimum term of contract was which is 6 months has anyone else heard of this????

    EIr have a reputation for talking through their hoop......


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    #215
    jimmynokia
    Registered Users Posts: 6,467 ✭✭✭jimmynokia


    whiterebel wrote: »
    EIr have a reputation for talking through their hoop......

    True, I asked when was this introduced and they could not answer despite it took them a month to answer the initial question and they are now playing on this to try keep me locked in,It aint working I will glady let them take me to court,last time they did they lost so badly I cant believe they have the audacity to try again.


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    #216
    loki7777
    Registered Users Posts: 1,158 ✭✭✭loki7777


    So another story from Vodafone, rep came to my door today, told him that i'm still in contract with eir, he said that if i "signed" over the phone i don't have any contract with eir and in case of problems V would go for me to court - anyone heard something about it?


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    #217
    jimmynokia
    Registered Users Posts: 6,467 ✭✭✭jimmynokia


    loki7777 wrote: »
    So another story from Vodafone, rep came to my door today, told him that i'm still in contract with eir, he said that if i "signed" over the phone i don't have any contract with eir and in case of problems V would go for me to court - anyone heard something about it?

    With the tricks eir are trying to pull with people it would not suprise me because they eir are telling porkies to many folk I had war with them on twitter to openly make them admit their lies for all to see and not a bother to them


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    #218
    Ah-Watch
    Registered Users Posts: 1,771 ✭✭✭Ah-Watch


    loki7777 wrote: »
    So another story from Vodafone, rep came to my door today, told him that i'm still in contract with eir, he said that if i "signed" over the phone i don't have any contract with eir and in case of problems V would go for me to court - anyone heard something about it?

    Not in a million years, some chancers. I'm all for people escaping Eir but thats bare face lies and just a bad apple of a door to door agent. If you signed up over the phone they would have recorded the call, now whether or not they always have them to refer back to is another kettle of fish but to say that if you sign up over the phone is bare faced lies.


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    #219
    corks finest
    Registered Users Posts: 8,687 ✭✭✭corks finest


    jimmynokia wrote: »
    With the tricks eir are trying to pull with people it would not suprise me because they eir are telling porkies to many folk I had war with them on twitter to openly make them admit their lies for all to see and not a bother to them

    Yes they are something else, discredited customer care service, absolute joke, took me months to get rid of ear, spoke to nearly all of their so called service ppl, each one was clueless, blatantly lied, and really didn't care


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    #220
    loki7777
    Registered Users Posts: 1,158 ✭✭✭loki7777


    So now i will add something strange for some ppl:my neighbor switched(he was able not like me and i did that for him;) over to V after i told him that the speed should increase, but here we had opinions that it will not going to happen but it DID - from 32 he went to 50(not 70 as stated by V but still nice) - so this makes me think that Eir is capping speed in places outside towns where cable infrastructure is not as good as in the town.


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    #221
    Rockin
    Registered Users Posts: 495 ✭✭Rockin


    Moving house in Jan and in contract until May.

    Anyone know if I can exit contract but stay with eir "out of contract" paying monthly ? (Can't think of any other way of keeping DSL until Jan)


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    #222
    Monkeyjoe
    Registered Users Posts: 121 ✭✭Monkeyjoe


    Rockin wrote: »
    Moving house in Jan and in contract until May.

    Anyone know if I can exit contract but stay with eir "out of contract" paying monthly ? (Can't think of any other way of keeping DSL until Jan)

    Virginmedia do monthly BB now. Might be worth it to get that installed for the two months.


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    #223
    Rockin
    Registered Users Posts: 495 ✭✭Rockin


    Monkeyjoe wrote: »
    Virginmedia do monthly BB now. Might be worth it to get that installed for the two months.

    VM not an option as in a non cabled area :(


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    #224
    Monkeyjoe
    Registered Users Posts: 121 ✭✭Monkeyjoe


    Rockin wrote: »
    VM not an option as in a non cabled area :(

    If you move with Eir to the new place they will put you on a new contract. So at least you don't pay for the old and new address.

    Only other option might be to sign up with Sky on a 12m now and move it to the new place.


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    #225
    Mickeroo
    Administrators, Computer Games Moderators, Sports Moderators Posts: 32,259 Admin ✭✭✭✭✭Mickeroo


    I assume you're able to leave you contract now due to the price increase? so just switch to whoever you want and then get them to move your account to the new house when the time comes. It will still mean another new contract when you move.


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    #226
    CJhaughey
    Registered Users Posts: 14,907 ✭✭✭✭CJhaughey


    I used this thread to get out of my Eir contract, I had been with them for 12mths out of an 18mth contract.
    I couldn't get any more than 15 Mbps out of Eir, after switching to Sky for TV,Phone and BB I now have 75 Mbps on my first speed test.
    I do think Eir are throttling some customers.


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    #227
    loki7777
    Registered Users Posts: 1,158 ✭✭✭loki7777


    I said the same before.


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    #228
    vicwatson
    Registered Users Posts: 28,403 ✭✭✭✭vicwatson


    Can eir just come along and increase the price even if you have signed a 12 month contract with them? Is this a swizz when they know there are no other broadband providers in an area? Get you signed up, lie that it will be x price per month and then within 3 months telling you it’s going up and you can leave if you want full knowing they own the lines and no one else is allowed on them.

    The whole broadband service in this country is shagged.


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    #229
    Berty
    Registered Users Posts: 26,149 ✭✭✭✭Berty


    Yep tried to increase mine by 6 overall and I signed up October. Could have left but they offered me €40 for 12 months which includes all calls on the landline.

    Sky wanted 35 plus 7.50 for the calls so stayed with eir as I get eir sport on the sky box.

    Girl said you'd be in a new contract and I said "doesn't matter, you'll increase it again soon enough so I'll leave the next time you do it"


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    #230
    vicwatson
    Registered Users Posts: 28,403 ✭✭✭✭vicwatson


    If someone has a signed contract at x for 12 months and they go try increase it surely they are in breach of contract law? Is the national consumer agency not interested in this wholesale breach’s of the law?


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    #231
    loki7777
    Registered Users Posts: 1,158 ✭✭✭loki7777


    You can cancel your contract without any penalties - nothing more nothing less.


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    #232
    vicwatson
    Registered Users Posts: 28,403 ✭✭✭✭vicwatson


    loki7777 wrote: »
    You can cancel your contract without any penalties - nothing more nothing less.

    A contract works both ways, they are illegally breaching the contract


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    #233
    gerard2210
    Registered Users Posts: 547 ✭✭✭gerard2210


    vicwatson wrote: »
    loki7777 wrote: »
    You can cancel your contract without any penalties - nothing more nothing less.

    A contract works both ways, they are illegally breaching the contract

    There is a line in the contract you agreed to when signing up with eir, giving them a get out if they change the terms of the contract.


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    #234
    corks finest
    Registered Users Posts: 8,687 ✭✭✭corks finest


    Berty wrote: »
    Yep tried to increase mine by 6 overall and I signed up October. Could have left but they offered me €40 for 12 months which includes all calls on the landline.

    Sky wanted 35 plus 7.50 for the calls so stayed with eir as I get eir sport on the sky box.

    Girl said you'd be in a new contract and I said "doesn't matter, you'll increase it again soon enough so I'll leave the next time you do it"

    eir customer care are a shambles, i got out over 18 months ago, and still receive an e bill, (in credit)after months of hassle, speaking to countless agents, NEVER again, rir are like a bad smell, they suck.


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    #235
    jimmynokia
    Registered Users Posts: 6,467 ✭✭✭jimmynokia


    I hear there is another price increase on these way. Anyone else.?


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    #236
    godtabh
    Moderators, Science, Health & Environment Moderators Posts: 23,215 Mod ✭✭✭✭godtabh


    jimmynokia wrote: »
    I hear there is another price increase on these way. Anyone else.?

    On what plans?


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    #237
    Mickeroo
    Administrators, Computer Games Moderators, Sports Moderators Posts: 32,259 Admin ✭✭✭✭✭Mickeroo


    Did you get a letter?


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    #238
    loki7777
    Registered Users Posts: 1,158 ✭✭✭loki7777


    I did but it was about my old plan(before upgrade).


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    #239
    jimmynokia
    Registered Users Posts: 6,467 ✭✭✭jimmynokia


    I believe they are moving through plans. Makes sense.


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    #240
    vicwatson
    Registered Users Posts: 28,403 ✭✭✭✭vicwatson


    gerard2210 wrote: »
    There is a line in the contract you agreed to when signing up with eir, giving them a get out if they change the terms of the contract.

    How does that line go? I’ve read through it but didn’t see anything to signal that


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    #241
    Xterminator
    Registered Users Posts: 4,737 ✭✭✭Xterminator


    vicwatson wrote: »
    A contract works both ways, they are illegally breaching the contract

    Its not illegal. your contact has T's & C's. you agree to them. think it through.

    You have the right to leave contract without penalty or stay. that way you can take advantage of any special offers out there.


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