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Coverage/signal degraded

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  • 04-09-2017 9:34am
    #1
    Registered Users Posts: 370 ✭✭


    Hi

    I'm on Eir Mobile broadband only (Standalone 250Gb FMS plan). Since yesterday speeds have dropped way down (below 2Mb/s) and I can see from the router that 4g signal is at 1 bar (have had a consistent 4 or 5 bars with the last 6 months down speed averaging 40Mb).

    I'm less than 3km from closest Meteor LTE mast in Loughrea co.Galway (site #3005 on ComReg site viewer - http://siteviewer.comreg.ie/#site/3005/53.2031065772/-8.5514378791/1/Site%203005)

    I work from home and this is severely impacting me today - can somebody check this out please? I have rebooted the router more than once also (Huwai B315s-22)

    Thanks


Comments

  • Registered Users Posts: 370 ✭✭KrakityJones


    Hi

    Spoke to someone in Tech support and there is a known issue on Mast ID CK3759 - being worked on apparently.

    So I guess you can ignore this thread

    Cheers


  • Closed Accounts Posts: 1,508 ✭✭✭eir: Adam


    Hi

    Spoke to someone in Tech support and there is a known issue on Mast ID CK3759 - being worked on apparently.

    So I guess you can ignore this thread

    Cheers
    Hi there,

    I'm very sorry to hear that you're experiencing issues with your service. This should be fixed ASAP.

    Feel free to get back in touch if you need me to check anything for you.

    - Adam


  • Registered Users Posts: 370 ✭✭KrakityJones


    Glad to report all back to normal again now.

    Cheers


  • Closed Accounts Posts: 1,508 ✭✭✭eir: Adam


    Glad to report all back to normal again now.

    Cheers
    Glad to hear this :) 

    - Adam


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