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Creating Account

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  • 10-09-2017 3:31pm
    #1
    Croc
    Registered Users Posts: 341 ✭✭


    I have tried to create an account on the eir webpage, it is suppose to send me an email to the address I have registered. I have tried three times and no email, any suggestions.


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    #2
    JoyPad
    Registered Users Posts: 1,703 ✭✭✭JoyPad


    Is that a gmail address? I've had the same problem, but it worked really fast with a yahoo email.
    See my thread here.


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    #3
    JoyPad
    Registered Users Posts: 1,703 ✭✭✭JoyPad


    Is that a gmail address? I've had the same problem, but it worked really fast with a yahoo email.
    See my thread here.


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    #4
    Croc
    Registered Users Posts: 341 ✭✭Croc


    As a matter of fact it is, I also tried an indigo account no joy with either (:


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    #5
    Croc
    Registered Users Posts: 341 ✭✭Croc


    O.K. I eventually managed to create an account, it appears that EIR has an issue with Gmail Indigo & Hotmail. 

    Of all the email address that I used to create the account the only one that EIR managed to send a "Complete Your Registration"email to was Yahoo.


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    #6
    eir: Adam
    Closed Accounts Posts: 1,508 ✭✭✭eir: Adam


    Croc wrote: »
    O.K. I eventually managed to create an account, it appears that EIR has an issue with Gmail Indigo & Hotmail. 

    Of all the email address that I used to create the account the only one that EIR managed to send a "Complete Your Registration"email to was Yahoo.
    Hi Croc, 

    Thanks for getting in touch. 

    Apologies for the issues you have experienced, we are aware of some issues with this service at present and we are investigating. I'll be sure to pass this feedback on. 

    I'm glad to hear you got it sorted in the end, apologies for the inconvenience caused. 

    Thanks 

    Adam 


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    #7
    Croc
    Registered Users Posts: 341 ✭✭Croc


    Just as an update Adam, I did eventually get "Complete Your Registration"emails to all the other accounts I tried but it was a few days later.


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    #8
    eir: Adam
    Closed Accounts Posts: 1,508 ✭✭✭eir: Adam


    Croc wrote: »
    Just as an update Adam, I did eventually get "Complete Your Registration"emails to all the other accounts I tried but it was a few days later.
    Thanks for letting us know, Croc.

    Feel free to get back in touch if you have any future queries.

    - Adam


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