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Broadband stated speeds

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  • 11-09-2017 10:52am
    #1
    Registered Users Posts: 1,813 ✭✭✭


    Hi,

    I will be moving house in a few weeks time and currently I'm an Eir customer.
    Having looked through the Eir website it gives different speed availability in different areas of the website for where I intend on moving
    I currently have FTTH and at the new location it says there is an Exchange only 20 foot from the house but then when I put in the address it says its only capable of 20MB

    The FTTH Cabinet beside where I'm moving to is SHN1_026

    Can you let me know if i need to PM to take my query further 

    Clinton


Comments

  • Closed Accounts Posts: 1,508 ✭✭✭eir: Adam


    Hi,

    I will be moving house in a few weeks time and currently I'm an Eir customer.
    Having looked through the Eir website it gives different speed availability in different areas of the website for where I intend on moving
    I currently have FTTH and at the new location it says there is an Exchange only 20 foot from the house but then when I put in the address it says its only capable of 20MB

    The FTTH Cabinet beside where I'm moving to is SHN1_026

    Can you let me know if i need to PM to take my query further 

    Clinton
    Hi Clintondaly, 

    Thanks for getting in touch. 

    Feel free to PM me your new address details and I'll  clarify this for you. 

    Thanks 

    Adam 


  • Registered Users Posts: 1,813 ✭✭✭clintondaly


    Hi Adam,

    PM sent with all details 

    Clinton


  • Closed Accounts Posts: 1,508 ✭✭✭eir: Adam


    Hi Adam,

    PM sent with all details 

    Clinton
    Great, thanks. 

    I'll come back to you soon through PM's.

    Thanks 

    Adam 


  • Registered Users Posts: 1,813 ✭✭✭clintondaly


    Hi Adam

    Got the message and question gone back to you

    Clinton


  • Closed Accounts Posts: 1,508 ✭✭✭eir: Adam


    Hi Adam

    Got the message and question gone back to you

    Clinton
    Thanks, got back to you there now. 

    Thanks 

    Adam 


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  • Registered Users Posts: 1,813 ✭✭✭clintondaly


    eir: Adam wrote: »
    Hi Adam

    Got the message and question gone back to you

    Clinton
    Thanks, got back to you there now. 

    Thanks 

    Adam 
    Cheers

    Can that 1901 number be rang from any phone as I do not have a house phone ?


  • Closed Accounts Posts: 1,508 ✭✭✭eir: Adam


    eir: Adam wrote: »
    Hi Adam

    Got the message and question gone back to you

    Clinton
    Thanks, got back to you there now. 

    Thanks 

    Adam 
    Cheers

    Can that 1901 number be rang from any phone as I do not have a house phone ?
    Yes, you can ring 1901 from any phone and it is a free phone number.

    - Adam


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