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Money Manager

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  • 13-09-2017 12:23pm
    #1
    Dubby2010
    Registered Users Posts: 1 ✭


    Hi 
    I am trying to access Money Manager on 365 0nline, however I just get a blank screen and eventually a message saying
     A system error has occurred.
    We are working to fix the problem. Please try again later.

    Do you know when it will be working again?

    Thanks


Comments

  • Options
    #2
    Bank of Ireland: Kareana
    Closed Accounts Posts: 453 ✭✭Bank of Ireland: Kareana


    Hi Dubby2010,

    Thanks for contacting us here on Boards.

    We have raised this with our online support team.

    Thanks for bringing this to our attention today. 

    Please be assured if we receive any update we will let you know. 

    Have a good day.

    Thanks,

    Kareana


  • Options
    #3
    Pablo_
    Registered Users Posts: 188 ✭✭Pablo_


    Bank of Ireland: Kareana wrote: »
    Hi Dubby2010,

    Thanks for contacting us here on Boards.

    We have raised this with our online support team.

    Thanks for bringing this to our attention today. 

    Please be assured if we receive any update we will let you know. 

    Have a good day.

    Thanks,

    Kareana
    Hi 

    I'll add my query here instead of opening new thread. I try to use money manager so often, and it opens fine but after either two minutes and/or i use it even a little bit it just crashes, and I get the system error message. 

    I have a fairly good computer and its not an issue with it being not able to process the application. This issue surely is not isolated to me, do IT/Support team know of anything related to this. Its a shame because I want to use the application, but it can't seem to support itself.

    P


  • Options
    #4
    Bank of Ireland: Darren
    Closed Accounts Posts: 991 ✭✭✭Bank of Ireland: Darren


    Pablo_ wrote: »
    Bank of Ireland: Kareana wrote: »
    Hi Dubby2010,

    Thanks for contacting us here on Boards.

    We have raised this with our online support team.

    Thanks for bringing this to our attention today. 

    Please be assured if we receive any update we will let you know. 

    Have a good day.

    Thanks,

    Kareana
    Hi 

    I'll add my query here instead of opening new thread. I try to use money manager so often, and it opens fine but after either two minutes and/or i use it even a little bit it just crashes, and I get the system error message. 

    I have a fairly good computer and its not an issue with it being not able to process the application. This issue surely is not isolated to me, do IT/Support team know of anything related to this. Its a shame because I want to use the application, but it can't seem to support itself.

    P

    Hi Pablo,

    Thanks for getting in touch with us here.

    I've checked there and the money manager system is operating normally. 
    However I'd ask you to raise this through the "Ask a question" section of your 365 online profile as this maybe account specific and the advisers there will be able to look into your account details and check what is causing this page to time out for you.

    Thanks again for your message.
    Darren.


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