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Upgraded Credit Card

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  • 13-09-2017 4:54pm
    #1
    Ronney
    Registered Users Posts: 845 ✭✭✭


    Hi ,

    I changed from a standard to Platinum credit card last week. Got a text message today from BOI saying the following;

    Thank you for your recent enquiry to upgrade your BOI Credit Card.  We would like to speak with you about this.  Please call us on 1890604604 8am - 8pm Mon - Fri.  Thanks, BOI.

    When I call that number its for Insurance Service, where my options are

    1 Car
    2 House
    3 Personal

    Pressed 3 and was put through to an insurance Broker (Not BOI) who didnt have a clue what I was talking about.

    Whats this all about?


Comments

  • Options
    #2
    Bank of Ireland: Kareana
    Closed Accounts Posts: 453 ✭✭Bank of Ireland: Kareana


    Hi Ronney,

    Thanks for your post here on Boards.

    We are sorry to hear this.

    That number would be our insurance department.

    Please call our credit card team on 0818 251 251 and an advisor will be happy to help you.

    We apologise for any inconvenience caused and I have passed the feedback onto our services team.

    Thanks,

    Kareana


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