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Fibre Broadband

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  • 13-09-2017 7:52pm
    #1
    Slogger Jogger
    Registered Users Posts: 5,441 ✭✭✭


    Hi,
    I'm an existing Eir Customer.  Have been waiting patiently for fibre rollout.  The message always tends to be its coming soon to my area.  I was delighted then today to received a letter from Eir pesronalised to me through the letter box with 'great news' that fibre has arrived in your area.  Checked the Eir website and the Fibre rollout map and no change on the message i.e. Fibre still hasn't reached your area?  So which is it?

    I've been trying to logon to my Eir account too to check my existing subscription but I get errors on the logon preventing me access.  :-(

    Cheers,
    Mick


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    #2
    eir: Adam
    Closed Accounts Posts: 1,508 ✭✭✭eir: Adam


    Slogger Jogger wrote: »
    Hi,
    I'm an existing Eir Customer.  Have been waiting patiently for fibre rollout.  The message always tends to be its coming soon to my area.  I was delighted then today to received a letter from Eir pesronalised to me through the letter box with 'great news' that fibre has arrived in your area.  Checked the Eir website and the Fibre rollout map and no change on the message i.e. Fibre still hasn't reached your area?  So which is it?

    I've been trying to logon to my Eir account too to check my existing subscription but I get errors on the logon preventing me access.  :-(

    Cheers,
    Mick
    Hi Mick,

    Thanks for getting in touch. Can you PM me your account number and full name, please? I'll look into this for you to see if fibre is available to you.

    - Adam


  • Options
    #3
    Jolly1
    Registered Users Posts: 12 ✭Jolly1


    I am also an existing Eir customer. There is a fibre cabinet at the top of my street in Dun Laoghaire. But I cannot get an answer from Eir as to when I can connect to fibre. If anyone from Eir is monitoring this thread please reply.


  • Options
    #4
    eir: Tracey
    Closed Accounts Posts: 2,136 ✭✭✭eir: Tracey


    Jolly1 wrote: »
    I am also an existing Eir customer. There is a fibre cabinet at the top of my street in Dun Laoghaire. But I cannot get an answer from Eir as to when I can connect to fibre. If anyone from Eir is monitoring this thread please reply.
    Hi Jolly1, 

    I've responded to you on your other thread there now.

    Thanks

    Tracey 


  • Options
    #5
    cry5t41
    Registered Users Posts: 54 ✭✭cry5t41


    Hi Guys,

    Is anyone using fiber atm? Is speed really up to 100Mb? Is connection stable, not dropping? Sorry for too many questions :DJust thinking about switch from other provider.


  • Options
    #6
    eir: Tracey
    Closed Accounts Posts: 2,136 ✭✭✭eir: Tracey


    cry5t41 wrote: »
    Hi Guys,

    Is anyone using fiber atm? Is speed really up to 100Mb? Is connection stable, not dropping? Sorry for too many questions :DJust thinking about switch from other provider.
    Hi cry5t41, 

    I've responded to you on your thread there also. 

    The sales team on 1800 503 303 will be happy to explore all your options and advise you on the service available to you. 

    Thanks 

    Tracey 


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