iPad mini 4 touchscreen

Taxburden carrier

The touchscreen has become totally unresponsive. Can be turned on and off but that's it. Have tried the on/off button and home button reboot to no avail.
Any suggestions please ?

jacksie66

This post has been deleted.

Taxburden carrier

jacksie66 wrote: »

Looks like it needs a new screen. It's expensive for those since the lcd and digitizer are one single unit.

Thanks Jacksie. Out of warranty for 2 months

jacksie66

This post has been deleted.

whiterebel

Taxburden carrier wrote: »

Thanks Jacksie. Out of warranty for 2 months

Don't mind the warranty. You have rights under the sale of goods act 1980.
Your claim is with the company that you bought it from, if its Apple, happy days.
https://www.apple.com/ie/legal/statutory-warranty/

Obviously this only applies as long as you haven't damaged it yourself, and it is a defect with the product.

Taxburden carrier

whiterebel wrote: »

Don't mind the warranty. You have rights under the sale of goods act 1980.
Your claim is with the company that you bought it from, if its Apple, happy days.
https://www.apple.com/ie/legal/statutory-warranty/

Obviously this only applies as long as you haven't damaged it yourself, and it is a defect with the product.

Thanks Whiterebel.
Did buy from Apple. It's actually only 3 weeks out of warranty! Trying to negotiate but very happy to receive your contribution.

Taxburden carrier

Update:
Got onto Apple and paid my €29 euro fee.
Spoke to them on the phone and agreed to send it off to them.
They had a look and very quickly arranged to send out a replacement iPad which arrived today.
Was quite impressed by the whole thing actually given previous experience with different retailers.
Anyway thanks for everyone’s help