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Nest

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  • 18-09-2017 11:07pm
    #1
    vintagecosmos
    Registered Users Posts: 851 ✭✭✭


    Hello signed up online almost 3 weeks.ago to get the best but so far haven't heard a thing.... Is it not automatic or do i need to call up to arrange installation?


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    #2
    EI: Aoife
    Closed Accounts Posts: 572 ✭✭✭EI: Aoife


    Hi vintagecosmos,

    Thank you for getting in touch.

    Did you sign up to the Nest offer as a new or existing customer?

    We require the following details to check on the status of your request:
    • Your name as it appears on your account
    • Your address
    • Your account number/MPRN/GPRN
    • Your contact number
    • Confirmation you are the intended account holder (Yes/No)
    Thanks,
    Aoife


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    #3
    vintagecosmos
    Registered Users Posts: 851 ✭✭✭vintagecosmos


    Sent you a PM there.


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    #4
    vintagecosmos
    Registered Users Posts: 851 ✭✭✭vintagecosmos


    Just to say I got sorted. Thanks for your help.


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    #5
    vintagecosmos
    Registered Users Posts: 851 ✭✭✭vintagecosmos


    Just to say I got sorted. Thanks for your help.


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    #6
    EI: Aoife
    Closed Accounts Posts: 572 ✭✭✭EI: Aoife


    Hi vintagecosmos,

    You're very welcome.

    We are delighted to read it.

    If there is anything else we can assist you with, please don't hesitate to ask.

    Thanks,
    Aoife


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    #7
    vintagecosmos
    Registered Users Posts: 851 ✭✭✭vintagecosmos


    Hi Aoife. Just got home from holidays and the nest thermostats appear to have updated (17th October). Now my downstairs thermostats is controlling upstairs and vice versa.


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    #8
    Electric Ireland: Una
    Closed Accounts Posts: 1,178 ✭✭✭Electric Ireland: Una


    Hi vintagecosmos,

    The Electric Ireland Home Services team are the people to speak to regarding this query.

    They can advise you on 1850 372 333 and they are open until 6pm. They will then return on Monday morning.

    Best regards,
    Una


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