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Cancelled service but haven't received confirmation or notice of what to do with equi

BandMember · 2017-09-19 13:37:33

Hi. I cancelled my Eir service over two weeks ago now, was told that I would receive a letter to confirm this along with the date on which service would cease and instructions on how to return the equipment etc. However, I have not received anything to date. Can I please get official confirmation on the above as I need to…

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#32 11-01-2018 11:03am
eir: Tracey

Closed Accounts Posts: 2,136 ✭✭✭

Join Date: September 2015

Posts: 2127

BandMember wrote: »

BandMember wrote: »

Hi Adam,

I am still receiving e-mails telling me that my latest bill is due - even though I cancelled the service 4 months ago!!

Can you look into this and remove all of my details from your databases, please?

Thank you.

Hi Adam,

Still waiting on a response to this, please.

Can you clarify the situation?

Thanks.

Hi Bandmember,

Unfortunately, Adam is no longer with us.

Feel free to PM me your full name and account number, I would be happy to look into this for you.

Thanks

Tracey

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#33 11-01-2018 3:35pm
BandMember

Registered Users Posts: 1,759 ✭✭✭

Join Date: September 2010

Posts: 1741

Hi Tracey,

Thanks for your response, I have sent you a PM.

Regards,

BandMember.

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#34 11-01-2018 3:36pm
eir: Tracey

Closed Accounts Posts: 2,136 ✭✭✭

Join Date: September 2015

Posts: 2127

BandMember wrote: »

Hi Tracey,

Thanks for your response, I have sent you a PM.

Regards,

BandMember.

Thanks for the PM, I will reply soon.

Thanks

Tracey

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