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misleading and dishonest salesperson in donegal

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  • 19-09-2017 9:36pm
    #1
    creaghadoos
    Registered Users Posts: 274 ✭✭


    are air aware that their field sales engineer in our area of donegal is misleading customers and i believe telling lies in order to get people to sign up to fibre to the home broadband.

    i would appreciate if you could send me the contact details of the most senior level within your organisation that i can lodge a formal complaint for investigation.

    in my opinion your dishonest employee, has my bank details.

    quite concerned


Comments

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    #2
    dobman88
    Registered Users Posts: 6,510 ✭✭✭dobman88


    If you think they're dishonest, why would you give them your bank details? That seems like a you problem


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    #3
    muffler
    Registered Users Posts: 46,109 ✭✭✭✭muffler


    dobman88 wrote: »
    If you think they're dishonest, why would you give them your bank details? That seems like a you problem
    You should really get the full story before jumping to conclusions.


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    #4
    Fibre312
    Registered Users Posts: 6 ✭Fibre312


    muffler wrote: »
    You should really get the full story before jumping to conclusions.

    He's already posted the full story his installation date wasn't met. Nothing dishonest about that.


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    #5
    muffler
    Registered Users Posts: 46,109 ✭✭✭✭muffler


    Fibre312 wrote: »
    muffler wrote: »
    You should really get the full story before jumping to conclusions.

    He's already posted the full story his installation date wasn't met. Nothing dishonest about that.
    Can I ask if you are posting in an official capacity by announcing that you are an Eir Rep?


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    #6
    dobman88
    Registered Users Posts: 6,510 ✭✭✭dobman88


    muffler wrote: »
    You should really get the full story before jumping to conclusions.

    What?

    The op stated the person is dishonest. The op stated person has their bank details.

    I'm not commenting on anything that hasn't been posted and not jumping to any conclusions. Maybe you should read things properly before replying too quickly


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    #7
    Fibre312
    Registered Users Posts: 6 ✭Fibre312


    muffler wrote: »
    Can I ask if you are posting in an official capacity by announcing that you are an Eir Rep?

    Nope not in an official capacity.


  • Options
    #8
    eir: Adam
    Closed Accounts Posts: 1,508 ✭✭✭eir: Adam


    creaghadoos wrote: »
    are air aware that their field sales engineer in our area of donegal is misleading customers and i believe telling lies in order to get people to sign up to fibre to the home broadband.

    i would appreciate if you could send me the contact details of the most senior level within your organisation that i can lodge a formal complaint for investigation.

    in my opinion your dishonest employee, has my bank details.

    quite concerned
    Hi creaghadoos,

    I'm really sorry to hear that you have been misadvised by our sales agent. You can view our complaints procedure on the below link. Can you PM me your account number, your full name and advise of the issue you're experiencing with your broadband order please?

    https://www.eir.ie/complaints/

    - Adam


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