Has there been a worse brand switch in recent time than Hailo to MyTaxi?

Sleeper12

I've never used either brand but they moved too quickly introducing me the 2 euro. My taxi hasn't registered in a lot of people's minds yet

Irish Guitarist

Starburst and Snickers can fuck right off. They will always be Opal Fruits and Marathon respectively. Snickers is especially ridiculous, it sounds too much like knickers.

seamus

faceman wrote: »

Do Lynk charge the €2 fee?

They can if they want, and they probably do.

What's most likely happened here is that drivers are dropping off the app because they're making better money elsewhere. The €2 is an optional charge that taxi drivers are entitled to charge if they're booked rather than picked up off the street.
Generally the idea is that it would cover the cost of travelling to the pick-up and help with the commission payable to the booking office.

Hailo got drivers to waive this fee as part of the T's & C's, and in the early days they didn't mind because Hailo was the business when the economy was in the toilet.

Now that the economy is on the up, the drivers are losing out on a potential €2 per trip, which is not a small amount when you scale it out over weeks and months of driving. So they're going back to taxi companies or rejecting mytaxi fares that aren't just around the corner.

neonsofa

Eircom to eir is still the most ridiculous and unnecessary, not to mention expensive,one for me. The logo was awful and I don't remember it all very well but there were a few mix ups at the time that just made it all a mess. My mind is foggy on the details I just remember thinking it was a shambles.

Also their website is eir.ie rather than eir.com which I think would've been cool.

jamesbere

Lia Acidic Clothespin wrote: »

When piles became haemmoroids, worst branding exercise ever.

That's a chocolate bar isn't it?

Loughc

jamesbere wrote: »

That's a chocolate bar isn't it?

Yea but it tastes like sh!te.

whoopsadoodles

seamus wrote: »

They can if they want, and they probably do.

What's most likely happened here is that drivers are dropping off the app because they're making better money elsewhere. The €2 is an optional charge that taxi drivers are entitled to charge if they're booked rather than picked up off the street.
Generally the idea is that it would cover the cost of travelling to the pick-up and help with the commission payable to the booking office.

Hailo got drivers to waive this fee as part of the T's & C's, and in the early days they didn't mind because Hailo was the business when the economy was in the toilet.

Now that the economy is on the up, the drivers are losing out on a potential €2 per trip, which is not a small amount when you scale it out over weeks and months of driving. So they're going back to taxi companies or rejecting mytaxi fares that aren't just around the corner.

I would have happily paid the €2 fee to Hailo.

GhostyMcGhost

seamus wrote: »

The €2 is an optional charge that taxi drivers are entitled to charge if they're booked rather than picked up off the street.

osarusan

Home Farm F.C. - Home Farm Everton - Home Farm Fingal - Dublin City F.C. - Bankruptcy F.C.

Seve OB

seamus wrote: »

So they're going back to taxi companies .

Well that is absolutely not happening

TommyKnocker

GhostyMcGhost wrote: »

And just how many drivers to you think will waive this "option"?

IMHO hailing using an app is similar to hailing on the street. The driver is either driving around the customers location or parked up close by waiting for work. This is evident from the advertised 2 minute response time.

So while I could agree with the €2 charge for prebooked jobs I think mytaxi and the NTA are taking the pi$$ when charging the €2 when a cab is hailed through the app.

I will be one of many who will revert to hailing form the road and mytaxi can FRO with this charge.

Also the reason taxi drivers are cancelling jobs having accepted them is that they have come across a person on the road flagging them, which will be a cash fare and no 12% going to mytaxi.

Giblet

TommyKnocker wrote: »

And just how many drivers to you think will waive this "option"?

I mean, you even use the quotes!

awec

It's actually better for me compared to Hailo but it looks like I'm alone on that.

With Hailo I used to somtimes have a problem getting a taxi from my house, nobody would accept the job. Or they'd just randomly cancel. Haven't had that issue with myTaxi... yet.

Tazium

myTaxi - cancels early morning pre-books at random, I've had three in the last four months cancel though only one was without notice. The fares are randomly different, it seems that recent vouchers won as part of their lucky trips campaign result in a higher fare when applied to the wallet. Example, my route to the airport is the same trip over the m50 each and every time. Fare ranges from 44 to 54 euro. Guess which one used the voucher!

The response to queries is default; 'we'll send the driver on more training'. And now an optional extra 2 euro to trips. So, what are the options? Lynk/Uber or direct calling a company.

Lynk and Uber don't have the same presence although Lynk are more visible due to branding. Direct calling doesn't give me any confidence that a taxi is on the way when I'm anxious enough about traffic and getting through airport security, the marker on the companion application maps have been really helpful.

Bring back Hailo

hots

Tazium wrote: »

myTaxi - cancels early morning pre-books at random, I've had three in the last four months cancel though only one was without notice. The fares are randomly different, it seems that recent vouchers won as part of their lucky trips campaign result in a higher fare when applied to the wallet. Example, my route to the airport is the same trip over the m50 each and every time. Fare ranges from 44 to 54 euro. Guess which one used the voucher!

The response to queries is default; 'we'll send the driver on more training'. And now an optional extra 2 euro to trips. So, what are the options? Lynk/Uber or direct calling a company.

Lynk and Uber don't have the same presence although Lynk are more visible due to branding. Direct calling doesn't give me any confidence that a taxi is on the way when I'm anxious enough about traffic and getting through airport security, the marker on the companion application maps have been really helpful.

Bring back Hailo

The price is from the meter, the driver doesn't know if you have a voucher or not even if they were trying to fiddle it. No conspiracy here.

whisky_galore

Telecom Eireann to Eircom, fair enough...now it's called Eir.
What next, calling it 'E'?

Seve OB

Lynk are a traditional taxi company with a call centre, not an app only company. they just have an app. as do most other traditional taxi companies

Try this app and see how yis get on, promotion running at the moment also

NRC Taxis Itunes App

NRC Taxis Play Store App

super_furry

Lynk are much closer to something like Hailo than just a normal Taxi company. They also have a decent PR team and are keeping the €2 discount in a bit of a 'screw you' move towards MyTaxi.

https://twitter.com/LynkIreland/status/910902197701005312

VinLieger

VinLieger wrote: »

Agreed also why the hell would you give up a fantastic name like Hailo over something as stupid as mytaxi?

I cant stop seeing it as XmyTaxi

Seve OB

super_furry wrote: »

Lynk are much closer to something like Hailo than just a normal Taxi company. They also have a decent PR team and are keeping the €2 discount in a bit of a 'screw you' move towards MyTaxi.

https://twitter.com/LynkIreland/status/910902197701005312

Lynk are City Cabs
or 8 20 20 cabs
or Global cabs
or god knows what else

they have gone through more rebranding than any other company or product I have ever known

oh, and when it comes to promoting themselves, just remember, paper doesn't refuse ink

Effects

Tried using the app when leaving work at 5am this morning. Didn't work. Every time I went to book a taxi it just came back to say service unavailable. Ended up hailing one on the street which I was trying to avoid due to rain and carrying expensive equipment.
Between this and them taking a month to add the €20 credit from the Airport promotion I'll be avoiding them in future.

Tazium

Lynk and NRC now installed and myTaxi deleted. Thanks for the links Steve OB

Capt'n Midnight

How many people here know of Consignia ?

You may be more familiar with what they were called for their first 300 years. Every child recognises their branding through the exploits of an employee of theirs named Pat and his black and white cat.


"A good name is better than precious ointment" - Ecclesiastes 7,1,