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Computer not 'shutting down'?

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  • 22-09-2017 1:37pm
    #1
    Western Pomise
    Registered Users Posts: 1,656 ✭✭✭


    Have a 'hp ' laptop for work ....it's 3 or 4 years old, yday evening I went to shut it down as usual after work.....today when I turned it on on the screen it was still 'shutting down'.... has being doing that all day!.....
    What are possible reasons for this?

    Thanks for any replies.


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    #2
    Harry Palmr
    Closed Accounts Posts: 40,061 ✭✭✭✭Harry Palmr


    Is it able to complete a warm restart or go to sleep?


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    #3
    Western Pomise
    Registered Users Posts: 1,656 ✭✭✭Western Pomise


    No keys or mouse responding at all.


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    #4
    Western Pomise
    Registered Users Posts: 1,656 ✭✭✭Western Pomise


    Ps - how do you do a warm restart?


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    #5
    Harry Palmr
    Closed Accounts Posts: 40,061 ✭✭✭✭Harry Palmr


    Right so you are 'stuck' on the shutting down screen.

    Is anything plugged in - ethernet etc? I'm not familiar with laptops (honest!) but it sounds like the BIOS might be refusing to shut the machine down and that could be due to having something plugged in.

    Obvious question but did you try holding down the power button for more than a moment? Try a lengthy push.


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    #6
    Western Pomise
    Registered Users Posts: 1,656 ✭✭✭Western Pomise


    Was talking to someone and they said to hold down button....got it going again,thanks.


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    #7
    Western Pomise
    Registered Users Posts: 1,656 ✭✭✭Western Pomise


    Was talking to someone and they said to hold down button....got it going again,thanks.


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