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Cancelled eir. Last bill & Equipment collection

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Comments

  • #32
    JTMan
    Registered Users, Registered Users 2 Posts: 5,541 ✭✭✭JTMan


    Cancel the direct debit at the bank end. You can do this. Do this now. 

    Also, ask the bank to do a charge back / reverse the last few direct debits. Not sure how far back they can go. 


  • #33
    eir: Grainne
    Closed Accounts Posts: 798 ✭✭✭eir: Grainne


    Sabrina29 wrote: »
    I also cancelled my broadband and landline back on 11th of September 2018. It is now the 11th of February and I'm still being charged for it. I've made numerous calls but no one will help me. I've gotten to the point where I've taken it to a solicitors as I've been robbed of over €300 for something that I cancelled. Not happy at all with the support of Eir 
    Hi Sabrina29, 

    Sorry to hear you were incorrectly charged. 

    Could you PM the following details? 
    1. Registered Name
    2. Registered Address
    3. Account Number
    4. DOB
    5. Are you the Account Holder? 

    As soon as I get this information I can look into this. 
    Could you also advise how you cancelled your account?

    Thanks, 
    Grainne


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