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Credit Card limit

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  • 27-09-2017 12:07pm
    #1
    Carthy91
    Registered Users Posts: 8 ✭


    I put in a request to have my limit changed on my credit card on September 18th. It still says pending on the request message. Just wondering how long does it usually take?


Comments

  • Options
    #2
    Bank of Ireland: Darren
    Closed Accounts Posts: 991 ✭✭✭Bank of Ireland: Darren


    Carthy91 wrote: »
    I put in a request to have my limit changed on my credit card on September 18th. It still says pending on the request message. Just wondering how long does it usually take?

    Hi Carthy91,

    Thanks for getting in contact with us here.

    Can I ask how you applied for the increase (i.e. online or in branch or over the phone)? Also can I ask you to check your spam and junk folders in your email as sometimes our emails can go to those folders.

    Thanks again,
    Darren.


  • Options
    #3
    Carthy91
    Registered Users Posts: 8 ✭Carthy91


    It was done online through the card care website. I’ve checked all my folders and there’s no email.

    Thanks





    Bank of Ireland: Darren wrote: »
    Hi Carthy91,

    Thanks for getting in contact with us here.

    Can I ask how you applied for the increase (i.e. online or in branch or over the phone)? Also can I ask you to check your spam and junk folders in your email as sometimes our emails can go to those folders.

    Thanks again,
    Darren.


  • Options
    #4
    Bank of Ireland: Darren
    Closed Accounts Posts: 991 ✭✭✭Bank of Ireland: Darren


    Carthy91 wrote: »
    It was done online through the card care website. I’ve checked all my folders and there’s no email.

    Thanks





    Bank of Ireland: Darren wrote: »
    Hi Carthy91,

    Thanks for getting in contact with us here.

    Can I ask how you applied for the increase (i.e. online or in branch or over the phone)? Also can I ask you to check your spam and junk folders in your email as sometimes our emails can go to those folders.

    Thanks again,
    Darren.

    Thanks so much for getting back to us here.

    As you have not received any emails in relation to this and you applied on the 18th of September I'd ask you to call our credit card section directly on 0818 251 251 and the advisers there will be able to look into your application.

    Thanks again,
    Darren.


  • Options
    #5
    Carthy91
    Registered Users Posts: 8 ✭Carthy91


    Bank of Ireland: Darren wrote: »
    Carthy91 wrote: »
    It was done online through the card care website. I’ve checked all my folders and there’s no email.

    Thanks





    Bank of Ireland: Darren wrote: »
    Hi Carthy91,

    Thanks for getting in contact with us here.

    Can I ask how you applied for the increase (i.e. online or in branch or over the phone)? Also can I ask you to check your spam and junk folders in your email as sometimes our emails can go to those folders.

    Thanks again,
    Darren.

    Thanks so much for getting back to us here.

    As you have not received any emails in relation to this and you applied on the 18th of September I'd ask you to call our credit card section directly on 0818 251 251 and the advisers there will be able to look into your application.

    Thanks again,
    Darren.
    Sorry I did receive an email on the 18th to say it had been received and is being processed but nothing since.


  • Options
    #6
    Bank of Ireland: Darren
    Closed Accounts Posts: 991 ✭✭✭Bank of Ireland: Darren


    Carthy91 wrote: »
    Bank of Ireland: Darren wrote: »
    Carthy91 wrote: »
    It was done online through the card care website. I’ve checked all my folders and there’s no email.

    Thanks





    Bank of Ireland: Darren wrote: »
    Hi Carthy91,

    Thanks for getting in contact with us here.

    Can I ask how you applied for the increase (i.e. online or in branch or over the phone)? Also can I ask you to check your spam and junk folders in your email as sometimes our emails can go to those folders.

    Thanks again,
    Darren.

    Thanks so much for getting back to us here.

    As you have not received any emails in relation to this and you applied on the 18th of September I'd ask you to call our credit card section directly on 0818 251 251 and the advisers there will be able to look into your application.

    Thanks again,
    Darren.
    Sorry I did receive an email on the 18th to say it had been received and is being processed but nothing since.

    Thanks for getting in contact with us. In this case you should be contacted directly as soon as the Credit card team have fully processed your application. If you would like to check up on your application in the mean time you can call the number given in the last message and the advisers there will be able to have a further look in to your application.

    Thanks again,
    Darren.


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