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Contract Price Change

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  • 29-09-2017 2:32pm
    #1
    90pinions
    Registered Users Posts: 32 ✭


    Hi,
    I have been told in my letter that there is a price change, contract isn't sue to expire until January but I want to cancel it now - will I be put onto a rolling contract or will service be cancelled? My mobile is also part of the bundle - I take it that it will now be out of contract seeing as it is the reason my contract was extended last time.
    Jim.


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  • Options
    #2
    eir: Adam
    Closed Accounts Posts: 1,508 ✭✭✭eir: Adam


    90pinions wrote: »
    Hi,
    I have been told in my letter that there is a price change, contract isn't sue to expire until January but I want to cancel it now - will I be put onto a rolling contract or will service be cancelled? My mobile is also part of the bundle - I take it that it will now be out of contract seeing as it is the reason my contract was extended last time.
    Jim.
    Hi 90pinions,

    Thanks for getting in touch. If you decide to cancel your contract due to the price increase letter you've received your account will be ceased, you wouldn't be put onto a rolling contract. If you PM me your account number and full name I can check if you're in contract for your mobile phone.

    - Adam


  • Options
    #3
    90pinions
    Registered Users Posts: 32 ✭90pinions


    eir: Adam wrote: »
    90pinions wrote: »
    Hi,
    I have been told in my letter that there is a price change, contract isn't sue to expire until January but I want to cancel it now - will I be put onto a rolling contract or will service be cancelled? My mobile is also part of the bundle - I take it that it will now be out of contract seeing as it is the reason my contract was extended last time.
    Jim.
    Hi 90pinions,

    Thanks for getting in touch. If you decide to cancel your contract due to the price increase letter you've received your account will be ceased, you wouldn't be put onto a rolling contract. If you PM me your account number and full name I can check if you're in contract for your mobile phone.

    - Adam
    Hi Adam,

    My account number is 29582198.

    I have an Eir mobile package as part of that account and as part of the contract.

    Please let me know the details as you see them on your side, I will be ringing Eir tomorrow hopefully.

    Thanks,
    Jim.


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