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Eir broadband down, no response on 24/7 number?

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  • 29-09-2017 5:52pm
    #1
    glynf
    Registered Users Posts: 3,387 ✭✭✭


    Calling on 1890 260 260 for the last few hours, emails sent, chat app used no one has responded...is there a different number-or anything online re. service outages/updates? Thanks.


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    #2
    Greentree_uk
    Registered Users Posts: 1,023 ✭✭✭Greentree_uk


    glynf wrote: »
    Calling on 1890 260 260 for the last few hours, emails sent, chat app used no one has responded...is there a different number-or anything online re. service outages/updates? Thanks.

    Broadband down here too. Clarehall


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    #3
    jaykay2
    Registered Users Posts: 414 ✭✭jaykay2


    Seems to be down in Longford too the last half hour or so. Seeing a red light in the router for internet. Reboots haven't helped.


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    #4
    gzoladz
    Registered Users Posts: 2,201 ✭✭✭gzoladz


    Same in Ballsbridge, Dublin


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    #5
    heebusjeebus
    Registered Users Posts: 3,783 ✭✭✭heebusjeebus


    Can't connect in Dublin 18.


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    #6
    glynf
    Registered Users Posts: 3,387 ✭✭✭glynf


    I'm in Avoca, DSL light is flashing on modem but no internet.


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    #7
    prodsc
    Registered Users Posts: 1,282 ✭✭✭prodsc


    Couldn't get through either but came back on a few minutes ago in Sligo.
    Guessing all went down including the call centre!!


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    #8
    Shadeymate
    Registered Users Posts: 8 ✭Shadeymate


    F2000 Modem had steady green DSL sync but no internet at all, modem failed to connect to internet despite numerous attempts.
    1730-1807 Ranelagh
    All seems fine now.


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    #9
    1997
    Registered Users Posts: 120 ✭✭1997


    Down here in Carlow too,customer services and broadband support hanging up. Shocking speeds past few weeks too,was just thinking it was my modem and asking what would be a compatible one to use with Eircom,kids going bonkers.. No contract thank God,looks like Ill be looking elsewhere,no customer service to speak off🙄


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    #10
    horgan_p
    Moderators, Education Moderators Posts: 2,606 Mod ✭✭✭✭horgan_p


    Also down in cork. From @eircare :
    ... been advised that there is an outage in your area. Our technical team is working on it. The forecasted restore......03/10/2017 13:00. Apologies, we can't offer the best news. -Padma

    F#$cking nuts. I've work to do. 


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    #11
    Mr. Muddle
    Registered Users Posts: 279 ✭✭Mr. Muddle


    horgan_p wrote: »
    Also down in cork. From @eircare :
    ... been advised that there is an outage in your area. Our technical team is working on it. The forecasted restore......03/10/2017 13:00. Apologies, we can't offer the best news. -Padma

    F#$cking nuts. I've work to do. 
    Just back here now.


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    #12
    Greentree_uk
    Registered Users Posts: 1,023 ✭✭✭Greentree_uk


    back here too


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    #13
    horgan_p
    Moderators, Education Moderators Posts: 2,606 Mod ✭✭✭✭horgan_p


    Just back now in Cork.
    Could have done without the mini heart attack from thinking bband down until Tuesday......


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    #14
    Tom Mann Centuria
    Registered Users Posts: 11,006 ✭✭✭✭Tom Mann Centuria


    That was a scary 15 minutes in Co. Kilkenny. Kids were making rudimentary weaponry in frustration.

    Oh well, give me an easy life and a peaceful death.



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    #15
    Straight Talker
    Registered Users Posts: 2,104 ✭✭✭Straight Talker


    The internet went down here in Galway city after a thunderstorm at around 5.15 pm.The internet has been back here since after 6.pm thankfully.

    Cork 1990 All Ireland Senior Hurling and Football Champions



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    #16
    An Ciarraioch
    Registered Users Posts: 5,806 ✭✭✭An Ciarraioch


    Broadband working again now, but now TV giving "Connection Error" message, presumably due to modem problems?


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    #17
    glynf
    Registered Users Posts: 3,387 ✭✭✭glynf


    Back here as well.


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    #18
    jmcc
    Registered Users Posts: 7,412 ✭✭✭jmcc


    Back but bandwidth down from around 66MB to 41MB on a 70MB eFibre connection.

    Regards...jmcc


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    #19
    eskerman
    Registered Users Posts: 133 ✭✭eskerman


    Same problem in Enfield outage at 5.15pm - no response from 1901 or 1890 260260 - customer service ! - its a disgrace and if I had an alternative supplier I would gladly say goodby to EIR 


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