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Chainreaction and helmet prices / delivery / returns

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  • 29-09-2017 10:40pm
    #1
    Alek
    Registered Users Posts: 4,520 ✭✭✭


    Has anyone ordered a lid from CRC via Parcel Motel (to pay in GBP) and managed to return it for free from the Republic?


Comments

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    #2
    Cee-Jay-Cee
    Registered Users Posts: 12,235 ✭✭✭✭Cee-Jay-Cee


    Surely the return location makes no difference? What's to say you moved country the day after receiving it? I'd say there's no problem with it as you simply enter the item number and your order number and print off the label.


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    #3
    Alek
    Registered Users Posts: 4,520 ✭✭✭Alek


    But the label may be for Royal Mail, not AnPost?


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    #4
    koutoubia
    Registered Users Posts: 2,275 ✭✭✭koutoubia


    return via Parcel Motel?


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    #5
    Kaisr Sose
    Registered Users Posts: 3,256 ✭✭✭Kaisr Sose


    I doubt CRC would know it's coming from Ireland. PM will collect the item and label it up for CRC delivery if it's not already labelled by you. Then it's delivered to CRC.


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    #6
    sparrowcar
    Registered Users Posts: 2,846 ✭✭✭sparrowcar


    How you return the item is of no consequence.
    As long as it ends up back at the correct address for processing.

    Your refund will be in the currency you paid for it in.


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    #7
    Alek
    Registered Users Posts: 4,520 ✭✭✭Alek


    It turns out that they would not reimburse the postage costs if I was to ship stuff back on my own.

    However I can choose the shipping-from country before selecting the order to generate free AnPost label.

    http://www.chainreactioncycles.com/ie/en/customer-service/returning-an-item

    Happy days :)


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    #8
    godtabh
    Moderators, Science, Health & Environment Moderators Posts: 23,218 Mod ✭✭✭✭godtabh


    I've returned shoes delivered via parcel motel via normal post. Its expensive


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    #9
    Cee-Jay-Cee
    Registered Users Posts: 12,235 ✭✭✭✭Cee-Jay-Cee


    godtabh wrote: »
    I've returned shoes delivered via parcel motel via normal post. Its expensive

    Why didn't you use the An Post free return option???


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    #10
    godtabh
    Moderators, Science, Health & Environment Moderators Posts: 23,218 Mod ✭✭✭✭godtabh


    Cee-Jay-Cee wrote: »
    Why didn't you use the An Post free return option???

    Wasn't available at the time


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    #11
    Fireball XL5
    Registered Users Posts: 112 ✭✭Fireball XL5


    Anybody know how long it takes them to process returns? I returned an item on 15th September through the An Post system and have not heard anything back as yet. Just wondering.


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    #12
    crosstownk
    Registered Users Posts: 12,863 ✭✭✭✭crosstownk


    Fireball XL5 wrote: »
    Anybody know how long it takes them to process returns? I returned an item on 15th September through the An Post system and have not heard anything back as yet. Just wondering.

    IIRC, I sent back a pair of 'impossible to fit' Mavic tyres last year and it took about two weeks for the refund to appear in my bank account.
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