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Hotel refund?

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    #32
    dudara
    Registered Users Posts: 33,518 ✭✭✭✭dudara


    Was the hotel part of a chain or a group of hotels. A letter to the hotel manager with cc to the HQ might yield some results.


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    #33
    jimmycrackcorm
    Registered Users Posts: 14,339 ✭✭✭✭jimmycrackcorm


    Mangelooooo wrote:
    2) that no room was given within proximity of the 3 arena or was transport provided from the 3 arena after the event I was attending


    Small claims court, but all you can claim for is the taxi back.


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    #34
    upandcumming
    Registered Users Posts: 2,718 ✭✭✭upandcumming


    judeboy101 wrote: »
    You obviously weren't at full capacity if you could run at 109%, hence you weren't at 100% capacity.
    ...
    Ah will you goway out of that.
    I fully booked the hotel, 3 no shows and 3 reservations sent elsewhere. And that is one example. Sorry did my sums wrong, it was 105% not 109%.
    I used to have these 'guests' ring up thinking that we keep a few rooms free, for VIP guests or cash bookings one lad thought! Complete nonsense. When hotels are full, they are full. Why would anyone go through the hassle of booking out someone, in the hope that someone with a a spare €500 will call up dying to book a special room.


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    #35
    the_syco
    Registered Users Posts: 37,302 ✭✭✭✭the_syco


    Mangelooooo wrote: »
    When I arrived at 6pm I was on my way to said hotel when I was called and told my room was no longer available..
    The only angle that I can see is that you weren't given appropriate notice of the change, as I'd say 6pm is after the earliest time that you could check in.


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