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Contactless Payment Issues

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  • 09-10-2017 9:33am
    #1
    ShaShaBear
    Registered Users Posts: 5,528 ✭✭✭


    I was wondering if it's possible to be issued with a card that is not compatible with these payments. Vendors are not asking permission to "tap" our card and it is taking an extraordinary length of time for these payments to fully clear on our account. It's gotten to the stage where we have to essentially make our own statements at home whenever contactless payments are made because otherwise, we wake up one morning to find €50 or €60 worth of payments from the previous week randomly clearing. We're not paying fees to BOI so we can sit at home and write down every ingoing and outgoing payment to ensure that we're not going to get blundered with these - that's what our online banking is supposed to be for. 


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    #2
    Bank of Ireland: Kareana
    Closed Accounts Posts: 453 ✭✭Bank of Ireland: Kareana


    Hi ShaShaBear,

    Thanks for your post here on Boards.  

    We would suggest that you ask the retailer to hand you the card terminal so that you can make the payment in the way you wish.  

    If you would prefer a contact only card you can request this through the Online Service Desk when you are logged into 365 online. 

    Please let us know if there is anything else we can help you with.

    Thanks,

    Kareana    

     


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