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Eir Webmail blocked

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  • 10-10-2017 7:32am
    #1
    Pameyres
    Registered Users Posts: 7 ✭


    My elderly father’s webmail seems to be blocked and he’s unable to access it. He took his laptop to the local computer store and they could access it no problem. So it seems that his router is somehow blocking it. Any suggestions on how he could resolve this would be greatly appreciated. I live abroad so trying to help him is difficult. Many thanks.


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    #2
    eir: Tracey
    Closed Accounts Posts: 2,136 ✭✭✭eir: Tracey


    Pameyres wrote: »
    My elderly father’s webmail seems to be blocked and he’s unable to access it. He took his laptop to the local computer store and they could access it no problem. So it seems that his router is somehow blocking it. Any suggestions on how he could resolve this would be greatly appreciated. I live abroad so trying to help him is difficult. Many thanks.
    Hi Pameyres, 

    Thanks for getting in touch with us today. 

    I'm afraid I wouldn't be aware of the issue from here. The best people to contact is our webmail support team on - wmsupport@eir.ie they'll be able to assist you further from there. 

    Thanks 

    Tracey 


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