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Bill rise - in contract - can I just leave?

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  • 13-10-2017 10:39am
    #1
    Rockin
    Registered Users Posts: 495 ✭✭


    Got an email - bills going up 6 euro.

    Asked me to call to discuss / leave contract early.

    Can I just contact new provider and have them move me ? 


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    #2
    eir: Tracey
    Closed Accounts Posts: 2,136 ✭✭✭eir: Tracey


    Rockin wrote: »
    Got an email - bills going up 6 euro.

    Asked me to call to discuss / leave contract early.

    Can I just contact new provider and have them move me ? 
    Hi Rickin,

    Sorry to hear you're considering leaving us due to this issue. You would be required to give us a ring and let us know that you're leaving because of the price increase. If you contact a new provider and don't let us know, you will be charged early cancellation charges if you're in contract.

    - Tracey


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