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Heyu offer for broadband customers?

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  • 16-10-2017 5:58pm
    #1
    Irishgal2000
    Registered Users Posts: 35 ✭


    Hi, can you get the heyu 6 months subscription for 19.99e if you are a broadband eir customer? Thanks


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    #2
    numorouno
    Registered Users Posts: 509 ✭✭✭numorouno


    I didn't want to create a news thread for hayu but I joined eir prepay I Thursday and texted to join hayu and got a yet this evening saying "too late " . I texted "hayu" again to 50100 and received the same reply. Why is this occurring?


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    #3
    eir: Tracey
    Closed Accounts Posts: 2,136 ✭✭✭eir: Tracey


    Irishgal2000 wrote: »
    Hi, can you get the heyu 6 months subscription for 19.99e if you are a broadband eir customer? Thanks
    Hi Irishgal2000, 

    Thanks for contacting us. 

    I'm afraid this offer is for mobile customers only, it only applies to pre-pay and bill pay customers. 

    Thanks 

    Tracey 


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    #4
    eir: Tracey
    Closed Accounts Posts: 2,136 ✭✭✭eir: Tracey


    numorouno wrote: »
    I didn't want to create a news thread for hayu but I joined eir prepay I  Thursday and texted to join hayu and got a yet this evening saying "too late " . I texted "hayu" again to 50100 and received the same reply.  Why is this occurring?
    Hi numorouno, 

    I'm sorry to hear this. The offer is still on promotion so you are within the timeframe. How did you sign up for this plan? 

    Thanks

    Tracey 


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    #5
    numorouno
    Registered Users Posts: 509 ✭✭✭numorouno


    I texted hayu to 50100 And got back that reply "too late"


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    #6
    eir: Adam
    Closed Accounts Posts: 1,508 ✭✭✭eir: Adam


    numorouno wrote: »
    I texted hayu to  50100 And got back that reply "too late"
    Can you let me know which prepay plan you signed up to with us please? 

    - Adam


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    #7
    numorouno
    Registered Users Posts: 509 ✭✭✭numorouno


    eir: Adam wrote: »
    Can you let me know which prepay plan you signed up to with us please? 

    - Adam

    20e for unlimited calls texts a and 15gb data.


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    #8
    eir: Adam
    Closed Accounts Posts: 1,508 ✭✭✭eir: Adam


    numorouno wrote: »
    eir: Adam wrote: »
    Can you let me know which prepay plan you signed up to with us please? 

    - Adam

    20e for unlimited calls texts a and 15gb data.
    Can you PM me your full name, mobile number and PIN please?

    - Adam


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    #9
    numorouno
    Registered Users Posts: 509 ✭✭✭numorouno


    eir: Adam wrote: »
    Can you PM me your full name, mobile number and PIN please?

    - Adam

    Pm sent. Thanks


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    #10
    eir: Adam
    Closed Accounts Posts: 1,508 ✭✭✭eir: Adam


    numorouno wrote: »
    eir: Adam wrote: »
    Can you PM me your full name, mobile number and PIN please?

    - Adam

    Pm sent. Thanks
    Thanks for that. I have responded to your PM.

    - Adam


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    #11
    numorouno
    Registered Users Posts: 509 ✭✭✭numorouno


    Issue resolved. Thanks Adam


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    #12
    eir: Adam
    Closed Accounts Posts: 1,508 ✭✭✭eir: Adam


    numorouno wrote: »
    Issue resolved. Thanks Adam
    Glad to hear it's been sorted for you :)

    - Adam


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