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I cancelled, got a text saying I over used

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  • 23-10-2017 9:23am
    #1
    hairyslug
    Registered Users Posts: 2,593 ✭✭✭


    Hey, I cancelled all of my eir services about 2/3 weeks ago, got a text this morning telling me I have over used and to call to make a payment, I'm hoping this is a mistake, I called the number (7662506) but gave up being on hold after 10 minutes.


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    #2
    eir: Adam
    Closed Accounts Posts: 1,508 ✭✭✭eir: Adam


    hairyslug wrote: »
    Hey, I cancelled all of my eir services about 2/3 weeks ago, got a text this morning telling me I have over used and to call to make a payment, I'm hoping this is a mistake, I called the number (7662506) but gave up being on hold after 10 minutes.
    Hi hairyslug,

    Thanks for getting in touch. If you PM me your account number and full name I'll look into this for you.

    - Adam


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    #3
    hairyslug
    Registered Users Posts: 2,593 ✭✭✭hairyslug


    Just got a bill for nearly 3 times my normal bill, my eir won't load up, hope you can have a look at this as well


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    #4
    eir: Adam
    Closed Accounts Posts: 1,508 ✭✭✭eir: Adam


    hairyslug wrote: »
    Just got a bill for nearly 3 times my normal bill, my eir won't load up, hope you can have a look at this as well
    I have responded to your PM about this.

    - Adam


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