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iPhone X order

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    #32
    stevemck2
    Registered Users Posts: 4 ✭stevemck2


    davo2001 wrote: »
    Maybe your time machine isn't working correctly? 

    Just back from the past now, changed my order from 27th November to 27 October.... still hasn't helped


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    #33
    stevemck2
    Registered Users Posts: 4 ✭stevemck2


    Still nothing regarding delivery or confirmation unfortunately.  So unprofessional doing this to customers. It seems that there's no-one who can help when calling customer care. 2 hours on the phone today and pinged to every department imaginable except one who deals with online orders. 


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    #34
    stevemck2
    Registered Users Posts: 4 ✭stevemck2


    Still nothing regarding delivery or confirmation unfortunately.  So unprofessional doing this to customers. It seems that there's no-one who can help when calling customer care. 2 hours on the phone today and pinged to every department imaginable except one who deals with online orders. 


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    #35
    R777B
    Registered Users Posts: 175 ✭✭R777B


    stevemck2 wrote: »
    Still nothing regarding delivery or confirmation unfortunately.  So unprofessional doing this to customers. It seems that there's no-one who can help when calling customer care. 2 hours on the phone today and pinged to every department imaginable except one who deals with online orders. 
    Me too. I called today saying I'd like to cancel the order/the plan/and my exisitng plan and was told the only thing I can do is, wait for nightline to send the phone to me, reject it, and then it'll be sent back to eir at which point I'll get a refund for the phone and bundle will be cancelled. 

    The phone hasnt even been dispatched yet. I could be waiting weeks and weeks for a refund. What an almighty joke of a company 


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