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Meter top up not going on.

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  • 03-11-2017 10:04am
    #1
    tevey08
    Registered Users Posts: 72 ✭✭


    Hi our meter ran out of credit today and our top up hasn't worked again. Again for the second time the top up hasn't gone onto our account. It took a few days the last time and again today not working, forcing us to use emergency credit. Please look into this and get it sorted. Account number  


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  • Options
    #2
    EI: Aoife
    Closed Accounts Posts: 572 ✭✭✭EI: Aoife


    Hi tevey08,

    We are sorry to read this.

    We have limited access to the Pay As You Go system here in this department. We recommend calling our colleagues on 1850 372 372 as soon as possible and they will look into this for you.

    Can you please removing your card number from your post as this is public and others can see it?

    We sincerely regret any inconvenience.

    If there is anything else we can help you with in the meantime, please don't hesitate to ask.

    Thanks,
    Aoife


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