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My Eir App

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  • 05-11-2017 3:16pm
    #1
    Donal55
    Closed Accounts Posts: 2,023 ✭✭✭


    Hi Folks, I've signed up to eir mobile PAYG simplicity package however I have been unable to register on the My Eir app. I can go through the first three stages of registration however once I get to confirming my details on the email link I either get the message 'profile not recognised' or 'email not recognised'. 

    I have tried registering with both my eircom net and gmail address's but neither one works.
    Hoping ye can help me out. Thanks.


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    #2
    eir: Tracey
    Closed Accounts Posts: 2,136 ✭✭✭eir: Tracey


    Donal55 wrote: »
    Hi Folks, I've signed up to eir mobile PAYG simplicity package however I have been unable to register on the My Eir app. I can go through the first three stages of registration however once I get to confirming my details on the email link I either get the message 'profile not recognised' or 'email not recognised'. 

    I have tried registering with both my eircom net and gmail address's but neither one works.
    Hoping ye can help me out. Thanks.
    Hi Donal55, 

    Thanks for getting in touch with us. 

    Feel free to PM me your account details and email and I'll have a look at this for you. 

    Thanks 

    Tracey 


  • Options
    #3
    Donal55
    Closed Accounts Posts: 2,023 ✭✭✭Donal55


    eir: Tracey wrote: »
    Hi Donal55, 

    Thanks for getting in touch with us. 

    Feel free to PM me your account details and email and I'll have a look at this for you. 

    Thanks 

    Tracey 


    Thanks Tracey, sorted.


  • Options
    #4
    eir: Tracey
    Closed Accounts Posts: 2,136 ✭✭✭eir: Tracey


    Donal55 wrote: »
    eir: Tracey wrote: »
    Hi Donal55, 

    Thanks for getting in touch with us. 

    Feel free to PM me your account details and email and I'll have a look at this for you. 

    Thanks 

    Tracey 


    Thanks Tracey, sorted.
    That's great, delighted to hear this :)

    Thanks 

    Tracey 


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