Electric Ireland Rates & Nest Thermostat

TitianGerm

Hi there,

We were thinking of switching providers as looking at the comparison sites we could save quite a bit of money each year.

Is it possible to have someone look at our current rate and see if we are on the best available Electric Ireland rate as we would prefer to stay and avail of the Nest offer?

Emmet

Electric Ireland: Una

Hi Emmet,

Thank you for getting in touch.

Do you have electricity alone or electricity plus gas with Electric Ireland?

If you have electricity alone, do you have gas supply with another provider?

Thanks again,
Una

TitianGerm

Electric Ireland: Una wrote: »

Hi Emmet,

Thank you for getting in touch.

Do you have electricity alone or electricity plus gas with Electric Ireland?

If you have electricity alone, do you have gas supply with another provider?

Thanks again,
Una

Hi Una,

We have electricity and oil fired central heating. Been with Electric Ireland since our house was built four years ago.

Regards
Emmet

Electric Ireland: Una

Hi Emmet,

Thank you for confirming.

The current Electric Ireland saving for electricity is 5% (5.5% with Electric Ireland Online Billing) off units used. This saving does not expire - it remains on an account indefinitely.

The Nest thermostat is €90 from Electric Ireland for existing customers.

Best regards,
Una

TitianGerm

Electric Ireland: Una wrote: »

Hi Emmet,

Thank you for confirming.

The current Electric Ireland saving for electricity is 5% (5.5% with Electric Ireland Online Billing) off units used. This saving does not expire - it remains on an account indefinitely.

The Nest thermostat is €90 from Electric Ireland for existing customers.

Best regards,
Una

Hi Una,

So my unit rate should have automatically been adjusted?

Would you be able to provide me with a number to contact to arrange a Nest install? Or can you arrange that here?

Regards
Emmet

Electric Ireland: Una

Hi Emmet,

When you registered with Electric Ireland four years ago, there would have been an offer to sign up to. This expired the following year and another offer could then be signed up to, and so on. Since May of last year, so long as the customer signed up to an offer prior to that, the savings have remained on their account.

The Home Services team are the people to contact regarding installation of the Nest thermostat, and they can check your account's savings also.

Home Services can be contacted on 1850 372 333 until 6pm Monday to Friday.

If you have any further queries, please let us know.

Kind regards,
Una

McSween

Electric Ireland: Una wrote: »

Hi Emmet,

Thank you for confirming.

The current Electric Ireland saving for electricity is 5% (5.5% with Electric Ireland Online Billing) off units used. This saving does not expire - it remains on an account indefinitely.

The Nest thermostat is €90 from Electric Ireland for existing customers.

Best regards,
Una

Hi

We got this installed a few weeks ago and were charged 130. Can you look at this for us and reduce to 90? Will pm account details now

Electric Ireland: Una

Hi all,

Apologies for the error above - we have just clarified with Home Services.

The Climote heating control is €90 with Electric Ireland, the Nest Learning Thermostat is €130.

Best regards,
Una