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Texting on wifi calling isn't working properly

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  • 08-11-2017 2:55pm
    #1
    Gtapo
    Registered Users Posts: 98 ✭✭


    Hi when i have eir wifi call switched on when i send text messages on my iPhone while eir wifi call is switched on they message gets to the person but it says on my phone that it is undelivered but it works fine when eir wifi calling is switched off. Thanks


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    #2
    eir: Adam
    Closed Accounts Posts: 1,508 ✭✭✭eir: Adam


    Gtapo wrote: »
    Hi when i have eir wifi call switched on when i send text messages on my iPhone while eir wifi call is switched on they message gets to the person but it says on my phone that it is undelivered but it works fine when eir wifi calling is switched off. Thanks
    Hi Gtapo,

    Thanks for getting back in touch. Can you try doing a location update on your phone by putting it in flight mode for 10 minutes then restarting it please? After you do this can you check if this issue persists, please?

    - Adam


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    #3
    Gtapo
    Registered Users Posts: 98 ✭✭Gtapo


    I tried that and it still doesn't work. Thanks


    eir: Adam wrote: »
    Hi Gtapo,

    Thanks for getting back in touch. Can you try doing a location update on your phone by putting it in flight mode for 10 minutes then restarting it please? After you do this can you check if this issue persists, please?

    - Adam


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    #4
    Gtapo
    Registered Users Posts: 98 ✭✭Gtapo


    How can it be fixed.Thanks

    Gtapo wrote: »
    I tried that and it still doesn't work. Thanks


  • Options
    #5
    eir: Adam
    Closed Accounts Posts: 1,508 ✭✭✭eir: Adam


    Gtapo wrote: »
    How can it be fixed.Thanks

    Gtapo wrote: »
    I tried that and it still doesn't work. Thanks
    Could you try your SIM in a different device and try it please?

    - Adam


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