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Frustrated with Turas Nua

1235»

Comments

  • Registered Users, Registered Users 2 Posts: 1,696 ✭✭✭dhaughton99


    Has anyone applied under GDPR rules to see what they have on you?


  • Registered Users, Registered Users 2 Posts: 86 ✭✭hoopla87


    Has anyone applied under GDPR rules to see what they have on you?

    No I have no idea how to do that, where/how do I apply?


  • Registered Users, Registered Users 2 Posts: 3,206 ✭✭✭Samsgirl


    hoopla87 wrote: »
    No I have no idea how to do that, where/how do I apply?

    I emailed Hello@turasnua.ie and got a generic letter back. A friend did the same and got same letter. Interestingly he asked re a placement fee being obtained as he found his own job and they said that even if you find your own job they can still claim a fee.


  • Registered Users, Registered Users 2 Posts: 86 ✭✭hoopla87


    Samsgirl wrote: »
    I emailed Hello@turasnua.ie and got a generic letter back. A friend did the same and got same letter. Interestingly he asked re a placement fee being obtained as he found his own job and they said that even if you find your own job they can still claim a fee.

    So they didn’t actually provide you with the information they have on you? Isn’t that a denial of your rights?


  • Registered Users, Registered Users 2 Posts: 9,420 ✭✭✭splinter65


    hoopla87 wrote: »
    So they didn’t actually provide you with the information they have on you? Isn’t that a denial of your rights?

    It’s really easy to find out what files and records are held by a body about you. You just write and ask.
    http://www.citizensinformation.ie/en/government_in_ireland/national_government/standards_and_accountability/freedom_of_information.html#ld1a9a
    Just read this and it will tell you what to do. You can’t have been denied your rights if you haven’t asked and then been refused.


  • Registered Users, Registered Users 2 Posts: 86 ✭✭hoopla87


    splinter65 wrote: »
    It’s really easy to find out what files and records are held by a body about you. You just write and ask.
    http://www.citizensinformation.ie/en/government_in_ireland/national_government/standards_and_accountability/freedom_of_information.html#ld1a9a
    Just read this and it will tell you what to do. You can’t have been denied your rights if you haven’t asked and then been refused.

    Thanks for that link and just to clarify; I wasn’t saying my rights were denied but the previous poster if they requested information and got none. I imagine I’ll be visiting DSP this week anyway since I’ve now had my third meeting with jobpath refusing to enter into a contract and can request the information on site


  • Registered Users, Registered Users 2 Posts: 9,420 ✭✭✭splinter65


    hoopla87 wrote: »
    Thanks for that link and just to clarify; I wasn’t saying my rights were denied but the previous poster if they requested information and got none. I imagine I’ll be visiting DSP this week anyway since I’ve now had my third meeting with jobpath refusing to enter into a contract and can request the information on site

    Your request must be in writing. Keep a copy of the letter and all other correspondence with DSP.


  • Registered Users, Registered Users 2 Posts: 523 ✭✭✭WIZWEB


    Unfortunately our current government unlike others in Europe stripped the recent European GDPR legislation of many of its powers in their recently rushed through Data Protection Act (2018). This Irish act curtails many citizens rights against various actions of the government and/or private entities. However it will possibly be challenged eventually.

    Go ahead and make a GDPR request though if you want to but expect to be hindered in your attempts.


  • Registered Users, Registered Users 2 Posts: 3,206 ✭✭✭Samsgirl


    hoopla87 wrote: »
    So they didn’t actually provide you with the information they have on you? Isn’t that a denial of your rights?

    Registered letter arrived from them today. Will have to wait till I get home to see it.


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  • Registered Users, Registered Users 2 Posts: 30,428 ✭✭✭✭Wanderer78


    Samsgirl wrote: »
    Registered letter arrived from them today. Will have to wait till I get home to see it.

    oh id keep communications via this method for as long as possible, indefinite if possible


  • Closed Accounts Posts: 4,987 ✭✭✭JohnMc1


    They get a bonus for finding you a job iirc

    Yes. They're like car salesmen that get commission/bonus for getting someone a job. The first time I went an advisor had put me forward for 4 jobs and I was never called for an interview.

    My advisor wants me to apply for 20 jobs in the next couple of weeks. Even though I told him that I've been having neck issues and want to get out of manual labor. They don't care. Their contract with the Govt must be ending soon [that or they fear a General Election and the next Govt might show them the door] so they racheted the bullying to 11.


  • Closed Accounts Posts: 73 ✭✭forward8


    Seetec put the contract information in a sealed envelope and never once mention that there are targets to meet or that there is a penalty point structure in place on the first meeting, this stuff I only figured out when I got home and read through the huge mess of papers and booklets after I had already signed.

    The job search appointments/meetings are counter productive as the computers in their offices have so many blocks and restrictions you can't even create or upload your C.V to many of the job search sites from their systems.
    I don't want these butchers hassling any of my potential future employers so when I do find work and they call me I will tell them I joined the circus and left the country.


  • Registered Users, Registered Users 2 Posts: 86 ✭✭hoopla87


    So a quick update
    I finished a year of job path a few months ago. I went to the 'information session'' which was a joke - no information given at all, no rep from dsp in attendance etc - and two 'meetings' after that approx 3 months apart where i availed of my right to not enter into a contract with them. I wrote to the dsp expressing concern about the abuse of my data and they took nearly 6 months to reply with a load of waffle. After the 12 months lapsed and news broke about them ending referrals I thought I''d heard the last of them.
    Today I received a notice to attend another of their 'information sessions' only a few months after my 12 months on the ''program' have ended. I didn't think they could do that?
    Either way i will have to go along again and repeat the same process, wasting my time and the staff who will not get paid for time they spend with me as I am categorically against this wasteful quango and won't be signing any of their contracts much less giving them any information about myself but I am curious why they are still referring people (who were already referred) when its all suposed to be winding down and getting scrapped...


  • Closed Accounts Posts: 4,987 ✭✭✭JohnMc1


    hoopla87 wrote: »
    So a quick update
    I finished a year of job path a few months ago. I went to the 'information session'' which was a joke - no information given at all, no rep from dsp in attendance etc - and two 'meetings' after that approx 3 months apart where i availed of my right to not enter into a contract with them. I wrote to the dsp expressing concern about the abuse of my data and they took nearly 6 months to reply with a load of waffle. After the 12 months lapsed and news broke about them ending referrals I thought I''d heard the last of them.
    Today I received a notice to attend another of their 'information sessions' only a few months after my 12 months on the ''program' have ended. I didn't think they could do that?
    Either way i will have to go along again and repeat the same process, wasting my time and the staff who will not get paid for time they spend with me as I am categorically against this wasteful quango and won't be signing any of their contracts much less giving them any information about myself but I am curious why they are still referring people (who were already referred) when its all suposed to be winding down and getting scrapped...

    Isn't their contract with the state ending in December? How can they sign you up for another year?


  • Registered Users, Registered Users 2 Posts: 86 ✭✭hoopla87


    JohnMc1 wrote: »
    Isn't their contract with the state ending in December? How can they sign you up for another year?

    Exactly. I don’t understand how they can 1)refer me so soon after my first year and 2)refer me at all when the whole thing is being shut down.
    It makes no sense but is giving me an endless amount of worry. Again.


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  • Registered Users, Registered Users 2 Posts: 1,696 ✭✭✭dhaughton99


    JohnMc1 wrote: »
    Isn't their contract with the state ending in December? How can they sign you up for another year?

    The contract is not being renewed in December but they will still have to service their "clients" until the person has finished the 12 months. It was the same with Jobsbridge.


  • Registered Users, Registered Users 2 Posts: 86 ✭✭hoopla87


    The contract is not being renewed in December but they will still have to service their "clients" until the person has finished the 12 months. It was the same with Jobsbridge.

    Aah I see and they get paid double the amount if they take someone whose already completed their 52 weeks. Horrific waste of public money.


  • Closed Accounts Posts: 4,987 ✭✭✭JohnMc1


    The contract is not being renewed in December but they will still have to service their "clients" until the person has finished the 12 months. It was the same with Jobsbridge.

    Thanks for the clarification dhaughton. So the DSP will still refer people to them and you're still expected to sign a 12 month contract with them even though their contract with the Govt is expiring in Dec.

    What a scam this thing is.


  • Registered Users, Registered Users 2 Posts: 37 XXTOMXX


    hoopla87 wrote: »
    So a quick update
    I finished a year of job path a few months ago. I went to the 'information session'' which was a joke - no information given at all, no rep from dsp in attendance etc - and two 'meetings' after that approx 3 months apart where i availed of my right to not enter into a contract with them. I wrote to the dsp expressing concern about the abuse of my data and they took nearly 6 months to reply with a load of waffle. After the 12 months lapsed and news broke about them ending referrals I thought I''d heard the last of them.
    Today I received a notice to attend another of their 'information sessions' only a few months after my 12 months on the ''program' have ended. I didn't think they could do that?
    Either way i will have to go along again and repeat the same process, wasting my time and the staff who will not get paid for time they spend with me as I am categorically against this wasteful quango and won't be signing any of their contracts much less giving them any information about myself but I am curious why they are still referring people (who were already referred) when its all suposed to be winding down and getting scrapped...

    I was reading a statement by john brady of sinn fein on their website earlier which says he met with the department and the have indicated to them that they are going to continue referals after december


  • Registered Users, Registered Users 2 Posts: 86 ✭✭hoopla87


    XXTOMXX wrote: »
    I was reading a statement by john brady of sinn fein on their website earlier which says he met with the department and the have indicated to them that they are going to continue referals after december
    You’ve got to be kidding???? How can they justify it


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  • Registered Users, Registered Users 2 Posts: 37 XXTOMXX


    hoopla87 wrote: »
    You’ve got to be kidding???? How can they justify it

    There is supposedly a review of all schemes due back by autumn. They will just do what they have been doing all along and just ignore what all the tds are telling them. Unfortunatley the only hope seems to be that fg get the boot at the next general election.


  • Closed Accounts Posts: 4,987 ✭✭✭JohnMc1


    XXTOMXX wrote: »
    There is supposedly a review of all schemes due back by autumn. They will just do what they have been doing all along and just ignore what all the tds are telling them. Unfortunatley the only hope seems to be that fg get the boot at the next general election.

    And they [and their enablers FF] are determined to kick the can down the road as long as possible.


  • Registered Users, Registered Users 2 Posts: 37 XXTOMXX


    JohnMc1 wrote: »
    And they [and their enablers FF] are determined to kick the can down the road as long as possible.

    Im not a huge fan of ff but at least they voted to end the referals with sinn fein. But you are right they should stop keeping them in power. I hope people dont forget the long list of cock ups when it comes to voting time.


  • Registered Users, Registered Users 2 Posts: 9,420 ✭✭✭splinter65


    XXTOMXX wrote: »
    Im not a huge fan of ff but at least they voted to end the referals with sinn fein. But you are right they should stop keeping them in power. I hope people dont forget the long list of cock ups when it comes to voting time.

    Well who else is there to vote for?


  • Registered Users, Registered Users 2 Posts: 37 XXTOMXX


    splinter65 wrote: »
    Well who else is there to vote for?

    Id give sinn fein or even ff a vote over fg. Not saying they are gonna be any better but at least it would send a message into the dail that we are no longer gonna accept the level of incompetence we have at the minute. If fg are voted in again then we are telling them that we are ok with the constant scandals and screw ups.


  • Registered Users, Registered Users 2 Posts: 9,420 ✭✭✭splinter65


    XXTOMXX wrote: »
    Id give sinn fein or even ff a vote over fg. Not saying they are gonna be any better but at least it would send a message into the dail that we are no longer gonna accept the level of incompetence we have at the minute. If fg are voted in again then we are telling them that we are ok with the constant scandals and screw ups.

    You can forget about SF being elected. People don’t trust them because they’ve been caught out time and time again in so much fishy business.
    Also people are realistic and know full well that all their promises are meaningless.
    The whole idea of everything being free and no one having to ever pay for anything is ludicrous.
    Only total gob****es swallow that rubbish now.


  • Registered Users, Registered Users 2 Posts: 1,091 ✭✭✭Sonny678


    My girlfriend is called up for this. Shes very worried about it. She's heard really bad stories about it. Whats the issue with the contract they get u to sign. What contracts do u have to sign. And if u dont sign them.will u get penalised. On other responses above people have said u dont have to sign. Is this for certain. Is it definitely ok not to sign?. I just want to make sure if it is okay. Shes really stressed out about it and I don't want to give her the wrong advice that ends with up with her been penalised. I would be very grateful for any advice or any information.


  • Registered Users, Registered Users 2 Posts: 8,788 ✭✭✭Worztron


    XXTOMXX wrote: »
    Id give sinn fein or even ff a vote over fg. Not saying they are gonna be any better but at least it would send a message into the dail that we are no longer gonna accept the level of incompetence we have at the minute. If fg are voted in again then we are telling them that we are ok with the constant scandals and screw ups.

    And FF never did 'constant scandals and screw ups'?

    Mitch Hedberg: "Rice is great if you're really hungry and want to eat two thousand of something."



  • Registered Users, Registered Users 2 Posts: 9,420 ✭✭✭splinter65


    Sonny678 wrote: »
    My girlfriend is called up for this. Shes very worried about it. She's heard really bad stories about it. Whats the issue with the contract they get u to sign. What contracts do u have to sign. And if u dont sign them.will u get penalised. On other responses above people have said u dont have to sign. Is this for certain. Is it definitely ok not to sign?. I just want to make sure if it is okay. Shes really stressed out about it and I don't want to give her the wrong advice that ends with up with her been penalised. I would be very grateful for any advice or any information.

    What is she worried about specifically?


  • Registered Users, Registered Users 2 Posts: 37 XXTOMXX


    splinter65 wrote: »
    You can forget about SF being elected. People don’t trust them because they’ve been caught out time and time again in so much fishy business.
    Also people are realistic and know full well that all their promises are meaningless.
    The whole idea of everything being free and no one having to ever pay for anything is ludicrous.
    Only total gob****es swallow that rubbish now.

    Aye sure might as well stick with the muppets we have even with the blunders in the cervical check the housing crisis the psc controversy the the marai baily swing claim the childeren hospital over cost the broadband plan that they have been promising for the last decade the billions wasted on irish water... the list goes on only a total gob****e would swallow that amount of incompetence and give them a vote and expect it to be any different.


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  • Registered Users, Registered Users 2 Posts: 37 XXTOMXX


    Worztron wrote: »
    And FF never did 'constant scandals and screw ups'?

    Yes they did and they were voted out time for the same thing to happen to fg


  • Registered Users, Registered Users 2 Posts: 1,091 ✭✭✭Sonny678


    splinter65 wrote: »
    What is she worried about specifically?

    Just all the bad stories around jobpath and the issues people have with it who have dealt with jobpath. My girlfriend suffers from anxiety at times and something like this would worry her. So I dont want to give her wrong advice. What are the contracts u have to sign. And if u dont sign them.will u be penalised.


  • Registered Users, Registered Users 2 Posts: 9,420 ✭✭✭splinter65


    XXTOMXX wrote: »
    Aye sure might as well stick with the muppets we have even with the blunders in the cervical check the housing crisis the psc controversy the the marai baily swing claim the childeren hospital over cost the broadband plan that they have been promising for the last decade the billions wasted on irish water... the list goes on only a total gob****e would swallow that amount of incompetence and give them a vote and expect it to be any different.

    The people told SF at the local elections earlier this year what they thought of them.


  • Registered Users, Registered Users 2 Posts: 9,420 ✭✭✭splinter65


    Sonny678 wrote: »
    Just all the bad stories around jobpath and the issues people have with it who have dealt with jobpath. My girlfriend suffers from anxiety at times and something like this would worry her. So I dont want to give her wrong advice. What are the contracts u have to sign. And if u dont sign them.will u be penalised.

    Is her anxiety bad enough that she could be on disability allowance?


  • Registered Users, Registered Users 2 Posts: 9,420 ✭✭✭splinter65


    XXTOMXX wrote: »
    Yes they did and they were voted out time for the same thing to happen to fg

    They’re not going to vote SF. They’ll just vote FF back in again.


  • Registered Users, Registered Users 2 Posts: 37 XXTOMXX


    splinter65 wrote: »
    The people told SF at the local elections earlier this year what they thought of them.

    Unfortunatley we have a poor choice i agree sinn fein probably wont get into power but i would prefer to see them or ff in power. govern even as a coalition but thats just my opinion.


  • Registered Users, Registered Users 2 Posts: 37 XXTOMXX


    splinter65 wrote: »
    They’re not going to vote SF. They’ll just vote FF back in again.

    Still better than fg


  • Registered Users, Registered Users 2 Posts: 1,091 ✭✭✭Sonny678


    splinter65 wrote: »
    Is her anxiety bad enough that she could be on disability allowance?

    No it wouldnt be bad enough to get disability allowance. But she is a worrier and something like this gives her stress.


  • Registered Users, Registered Users 2 Posts: 86 ✭✭hoopla87


    Sonny678 wrote: »
    My girlfriend is called up for this. Shes very worried about it. She's heard really bad stories about it. Whats the issue with the contract they get u to sign. What contracts do u have to sign. And if u dont sign them.will u get penalised. On other responses above people have said u dont have to sign. Is this for certain. Is it definitely ok not to sign?. I just want to make sure if it is okay. Shes really stressed out about it and I don't want to give her the wrong advice that ends with up with her been penalised. I would be very grateful for any advice or any information.

    i was called up 16 months ago and refused to sign anything. I told them straight out I was there to engage but i had no intention of entering into a contract with them. They told me they couldn't do anything with me and that the dsp would probably be in touch with me. I waited for them to contact but they never did. I was called back in about 3 months after my initial engagement and they tried to get me to sign again. i refused again. my 12 months ended 4 months ago now ive been selected again.

    As long as you are in attendance and are willing to engage and listen to whatever information/literature they want to give you there can't be repercussions as you are fulfilling the terms of your contract with the dsp by showing up.
    The fact is the DSP can order you can go to a phone shop if they like and you have to go but you don't have to buy a phone. Seetec/turas nua is the same as any other company and like the phone, you don't have to buy what they're selling.
    You have a right to refuse entering into a contract -digital or paper. They cannot legally cut your welfare for exercising your rights BUT they have illegally done so. For people they have illegally cut the welfare of, that money was backdated but only after appeals/court orders.


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  • Registered Users, Registered Users 2 Posts: 8,788 ✭✭✭Worztron


    XXTOMXX wrote: »
    Still better than fg

    Have you already forgotten how FF brought the country to ruination?

    Mitch Hedberg: "Rice is great if you're really hungry and want to eat two thousand of something."



  • Registered Users, Registered Users 2 Posts: 37 XXTOMXX


    Worztron wrote: »
    Have you already forgotten how FF brought the country to ruination?

    No i havnt forgot


  • Registered Users, Registered Users 2 Posts: 1,091 ✭✭✭Sonny678


    hoopla87 wrote: »
    i was called up 16 months ago and refused to sign anything. I told them straight out I was there to engage but i had no intention of entering into a contract with them. They told me they couldn't do anything with me and that the dsp would probably be in touch with me. I waited for them to contact but they never did. I was called back in about 3 months after my initial engagement and they tried to get me to sign again. i refused again. my 12 months ended 4 months ago now ive been selected again.

    As long as you are in attendance and are willing to engage and listen to whatever information/literature they want to give you there can't be repercussions as you are fulfilling the terms of your contract with the dsp by showing up.
    The fact is the DSP can order you can go to a phone shop if they like and you have to go but you don't have to buy a phone. Seetec/turas nua is the same as any other company and like the phone, you don't have to buy what they're selling.
    You have a right to refuse entering into a contract -digital or paper. They cannot legally cut your welfare for exercising your rights BUT they have illegally done so. For people they have illegally cut the welfare of, that money was backdated but only after appeals/court orders.

    Thanks for the comments. I really appreciate it. Very helpful and informative.


  • Registered Users, Registered Users 2 Posts: 18,067 ✭✭✭✭fryup


    can someone please confirm...is TN (and the like) going to be scrapped come the end of the year?

    Yes or No ?


  • Closed Accounts Posts: 4,987 ✭✭✭JohnMc1


    fryup wrote: »
    can someone please confirm...is TN (and the like) going to be scrapped come the end of the year?

    Yes or No ?

    Seems to be a Yes and No situation at the moment. TN's contract with the Govt is ending at the end of the year, but it seems like the Social Welfare office will still refer you to them.


  • Registered Users, Registered Users 2 Posts: 18,067 ✭✭✭✭fryup


    JohnMc1 wrote: »
    Seems to be a Yes and No situation at the moment. TN's contract with the Govt is ending at the end of the year, but it seems like the Social Welfare office will still refer you to them.

    till then? but come the new year we'll be in the clear?


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  • Registered Users, Registered Users 2 Posts: 86 ✭✭hoopla87


    fryup wrote: »
    till then? but come the new year we'll be in the clear?

    who knows if they'll even stop referring people then. i mean it should have stopped already but i have read that some minister said they may still refer eople in the new year.


  • Registered Users, Registered Users 2 Posts: 52 ✭✭Cactusmania


    So I was sent to Turas Nua recently. I have read some horror stories about them on here. I have not signed any forms, no PPP or anything like that. I refused to do so.

    They didn't make an issue of it and just said basically if you didn't turn up they would have to refer you back to the social welfare department.

    As I did not sign anything, what actual powers do they have? As I haven't signed their forms, I cannot be bound to do what they suggest, surely?

    If I just put up an appearance now and then, would that be enough for them to broadly leave me alone?

    You still have to engage. This will be at the discretion of your advisor. There will be lots you don't have to do, but some things you will. I'm on on my 2nd time with them, 1st time did basically nothing, just catalyst questions and what jobs I'd applied for. This time around, I've done more in the space of 2 months than in the full year the 1st time. I recently did a short course just an hour and a half . I received a phone call from my advisor telling me they had registered me for this course, I said as I had not signed the ppp, how could they do this? I was told that if I didn't do it, I would be referred to social welfare. So, without a signed ppp, you will have a much easier time, but there will be certain things here and there you will have to do.

    I wish you all the best.


  • Registered Users, Registered Users 2 Posts: 9,420 ✭✭✭splinter65


    So I was sent to Turas Nua recently. I have read some horror stories about them on here. I have not signed any forms, no PPP or anything like that. I refused to do so.

    They didn't make an issue of it and just said basically if you didn't turn up they would have to refer you back to the social welfare department.

    As I did not sign anything, what actual powers do they have? As I haven't signed their forms, I cannot be bound to do what they suggest, surely?

    If I just put up an appearance now and then, would that be enough for them to broadly leave me alone?

    If you don’t engage with TN to their satisfaction they will simply inform SW that you are not engaging and then SW will take action against you.
    It’s not that TN have any “powers”. They don’t. You have been referred to them by SW in order to avail of the service TN offer.
    If you don’t appear to want to co operate with TN then it could be assumed that you’re not really interested in looking for work. Looking for and available for work are conditions of a jobseekers payment.
    You should really do whatever you feel comfortable with but be aware that although TN have no control over your weekly payment they are reporting your progress back to your local SW office.


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