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eir switching from sky

crossbeauty · 2017-11-15 14:54:16

Hi, i was sold an eir package last night but I dont want to go ahead with it. I was told it would be 40 euro per month but I see it goes up to 80 after 12 months. I am getting cheaper with sky at the moment. can you advise how I make sure this switch doesn't go ahead. thanks.

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15-11-2017 3:54pm

#1

crossbeauty

Registered Users Posts: 140 ✭✭

Join Date: April 2016

Posts: 135

Hi, i was sold an eir package last night but I dont want to go ahead with it. I was told it would be 40 euro per month but I see it goes up to 80 after 12 months. I am getting cheaper with sky at the moment. can you advise how I make sure this switch doesn't go ahead. thanks.

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#2 16-11-2017 11:10am
eir: Adam

Closed Accounts Posts: 1,508 ✭✭✭

Join Date: March 2016

Posts: 1508

crossbeauty wrote: »

Hi, i was sold an eir package last night but I dont want to go ahead with it. I was told it would be 40 euro per month but I see it goes up to 80 after 12 months. I am getting cheaper with sky at the moment. can you advise how I make sure this switch doesn't go ahead. thanks.

Hi crossbeauty,

Sorry to hear you've changed your mind about your order. If you give our cancellations department a ring on 1901 they should eb able to get this cancelled for you.

- Adam

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